Our client, a leading manufacturing organisation that specialises in providing high-quality products to the industrial sector, and who pride themselves on commitment to excellence and their dynamic work environment, is seeking a proactive and motivated Customer Service Co-ordinator to join their business on a fixed term basis. Responsibilities: As a Customer Service Co-ordinator, your role will involve: Coordinating customer order fulfilment to ensure satisfaction Liaising with production teams to update customers on delivery statuses Processing customer sales orders using our ERP system Raising stock replenishment orders when necessary Managing and updating customer portals for key accounts Establishing and maintaining customer price lists Inputting Bills of Materials (BOMs) for ongoing projects, collaborating with the Commercial & Manufacturing teams Essential (Knowledge, skills, qualifications, experience): To thrive in this role, you should have: A confident and professional demeanour with customers A self-motivated attitude and willingness to learn Strong communication skills across all internal departments Excellent organisational skills with a keen eye for detail A process-oriented approach, able to work independently or collaboratively Desirable (Knowledge, skills, qualifications, experience): Minimum of 3 years' experience in a Customer Service or sales administration role Proficiency in MS Office appl...