Office Administrator
A local authority is looking for a friendly and organised individual to provide front-of-house and administrative support in a busy Family Hub supporting children, young people and families.
Role Purpose
Act as the first point of contact, providing a welcoming and professional reception service
Support the smooth day-to-day running of the Family Hub
Main Responsibilities
Manage reception, greet visitors and handle enquiries
Monitor shared inboxes and answer incoming calls
Input and maintain data on Management Information Systems
Process Request for Support forms and related admin tasks
Keep reception area clean, organised and displays up to date
Provide information and signposting to local services
Handle sensitive enquiries with professionalism
Liaise with Property Services for maintenance and repairs
Complete basic health and safety checks and maintain first aid kits
Provide general administrative support
Process purchasing using the financial system
Support Family Hub groups and events
Ensure compliance with Data Protection and Health and Safety
Requirements
Experience in administration or reception
Strong communication and organisational skills
Confident using IT systems
Able to manage a varied workload in a busy environment
Additional Information
Enhanced DBS with Child Barred List check required
Location: Turlin Moor Family Hub, BH16 5AH
Working Pattern: Office-based, 4 days per week (Monday, Tuesday, Thursday, Friday)
Parking: Free on-site parking