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Senior technical assistant

Colchester (Essex)
Housing Diversity Network
Technical assistant
Posted: 7 September
Offer description

Full Time 37 hours per week, Permanent.

Colchester Borough Homes (CBH) is a wholly owned subsidiary of Colchester City Council. As part of the local business community since 2003, we are an award-winning organisation providing management and maintenance services to around 7,000 residential properties.


About the Role

We’re looking for a proactive and motivated Senior Technical Assistant to join our Asset Management Team. This is a fulfilling and varied role that offers the opportunity to lead and develop a small team of Technical Assistants, while playing a key part in the delivery of our capital and planned works programmes.

You’ll be an essential member of the team, supporting project delivery, maintaining data integrity, and driving continuous improvement across our services. From managing contract registers and analysing housing data to supporting compliance and reporting, this role offers a unique blend of leadership, technical expertise, and oversight.

This is a fantastic opportunity for someone who enjoys problem-solving, and is passionate about making homes safer, more efficient, and better for our residents.


About you

We’re looking for someone who:

* Has excellent communication, organisation, and ICT skills
* Understands GDPR and has a strong grasp of social housing property services
* Is confident in data analysis, report writing, and using housing software systems
* Has experience in business process improvement
* Is a natural leader, able to motivate and support others
* Is committed to delivering outstanding customer service and continuous improvement

You’ll be flexible, assertive, and able to work both independently and collaboratively. A high level of IT competence, particularly in Microsoft 365 and housing systems, is essential.


Benefits of working for CBH

In return, we are offering a competitive salary, including excellent benefits, which includes:

* Local Government Pension Scheme with a 20.8 % employer contribution
* Excellent training, development, and progression opportunities
* Annual leave entitlement of 23 days annual leave (increasing to 26 days after 5 years’ service), plus bank and public holidays and two extra company holidays during the Christmas period.
* The opportunity to buy up to another 5 days holiday, subject to conditions
* Access to the Employee Assistance Programme
* Provision of a smartphone and laptop
* Discounted gym member - corporate membership rate at Leisure World and the Northern Gateway.
* 1 Volunteering Day per year
* Free Flu Jab
* Agile Working at Colchester Borough Homes means having some flexibility about when, where, and how we work to best meet the needs of our role and service area.
* Other employee benefits include payment of a professional subscription, free yearly eye tests plus a contribution towards glasses for VDU use.

You can find out more about Colchester Borough Homes by visiting: cbhomes.org.uk

For further details and to apply please visit Jobs · Colchester City Council and click on "apply via online portal" at the base of the page. Or, if you wish to discuss the post further, please contact the Head of Assets & New Homes – Mark Wicks on 07850 066129 for an informal conversation.

Interviews will be held face-to-face, date to be confirmed.


Equality & Diversity Commitment

Colchester Borough Homes are an equal opportunities employer. As part of our continued commitment to Equality and Diversity, and our workforce accurately reflecting the community we represent, we welcome applicants from all backgrounds, and applicants who have status as an individual with a physical or mental disability. We are a Disability Confident Employer and a Mindful Employer. We also hold accreditations for Working Well, Investors in People Gold status and the Armed Forces Covenant.


How to apply

Step 1 – Read the advert, Job Accountability Statement and Person Specification

Step 2 – Click ‘Apply online’ below and complete the application form in full, ensuring that you indicate how you meet the criteria contained within the Person Specification

Step 3 – Press ‘submit’


Job Summary

* Location: Colchester, Essex
* Organization: Colchester Borough Homes
* Job Type: Property job
* Closing Date: 12/09/2025
* Reference ID: 35932


Request a call back

Would you like to speak to a member of our team? Just submit your details and we will be in touch shortly.

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