About The Role
Contract: Permanent
Salary: £25,183 - £27,269
Hours: 37
Location: Hereford
Closing Date: 16/06/2025
Interview Date: 23/06/2025
Role Overview
An exciting and challenging opportunity has arisen for an experienced administrator to join our Passenger Transport Team as a Transport Officer for Special Transport. This service covers a complex range of transport services, providing educational and adult welfare support to schools and other establishments throughout Herefordshire and beyond.
Special Transport operates with a network of approximately 50 staff and 10 contractors, delivering daily services to 400 clients with diverse needs.
Key Responsibilities
* Manage a busy workload efficiently, prioritising tasks effectively.
* Communicate clearly both verbally and in writing.
* Handle sensitive and confidential issues with discretion.
* Contribute to the team and work independently when required.
Candidate Requirements
Applicants should demonstrate good communication skills, independence, and team collaboration abilities. An understanding of confidentiality is essential.
What We Offer
We provide a comprehensive training programme covering all aspects of service delivery. Benefits include:
* Competitive salary and generous holiday entitlement.
* Access to contributory pension scheme (LGPS).
* Flexible working options such as flexi-time, job-share, part-time hours, and home working where applicable.
* Employee Assistance Programme with 24/7 support.
* Payment of professional membership fees.
* A range of retail, leisure, holiday, and health benefits, including discounts and cash back.
Inclusive Recruitment
We welcome applicants regardless of personal characteristics or social identity. Flexible working requests and reasonable adjustments are considered.
Applicants who meet the essential criteria will be considered for interview if they:
* Indicate a disability (in support of the “Disability Confident” scheme).
* Serve or have served in the Armed Forces or are family members (supporting the Armed Forces Covenant).
* Are Herefordshire care leavers (supporting young people leaving care).
Application Process
Please refer to the Job Description and Person Specification for detailed information. To apply, submit your CV and a supporting statement within the application form, referencing the job description and person specification, and detailing how you meet the role's requirements.
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