Job Description
Your new company
Hays are pleased to be working with this exciting and growing organisation which is going through an exciting re-structure. This is a newly formed position that is offering real progression within a rewarding environment. Your new role
Role Summary: Reporting to the Cash & Bank Manager within Financial Process Solutions, this role is central to delivering critical payment services to the organisation. These services must consistently meet established business deadlines, and adhere to policies.
* Execute transactional treasury operations for internal customers, ensuring compliance with processes, policies, and Service level agreements.
* Prepare and validate manual payment requests on banking platforms, ensuring timely release in accordance with policies, and escalating issues when needed.
* Manage BACS payments via ERP systems (D365/Coins), ensuring timely processing and strict adherence to governance and controls.
* Develop and maintain comprehensive payment-related reporting at all organisational levels, fostering continuous improvement, including the production of the monthly Manual Payments report.
* Update and share Approval & Payments timetables with the relevant teams across the business.
* Lead initiatives and projects to enhance payment services, keeping pace with advancements in third-party technology.
* Oversee the creation, maintenance, and delivery of Approvers Training, along with developing associated materials.
* Participate in regular stakeholder meetings involving both internal and external departments.
* Build and nurture strong relationships with internal teams, external customers, and the wider finance function, simplifying financial concepts for non-finance audiences.
* Address queries promptly, communicating effectively to ensure resolution and support.
* Champion ongoing continuous improvement efforts, driving innovation and optimising service delivery.
* Operate with a proactive attitude.
What you'll need to succeed
* Proven expertise in payments and/or banking processes, within a fast-paced, high-volume Shared Service environment.
* Proficient in using multiple banking platforms.
* Skilled in engaging with internal and external stakeholders at all levels, confidently challenging to ensure optimal outcomes.
* Demonstrated experience in adhering to Service Level Agreements (SLAs).
* Exceptional time management skills, with the ability to maintain precision and perform effectively under pressure.
* Meticulous attention to detail, with a strong ability to follow processes and controls, identify compliance issues, and seek assurance when necessary to determine the best course of action.
* Proven experience and capability to adapt to and support change, driving continuous improvement initiatives.
What you'll get in return
* Competitive salary and a yearly pay review
* Performance Related Pay, based on meeting individual and company- wide targets
* £500 personal allowance every year, to spend on your choice of benefits like private medical cover, critical health insurance, dental treatment and gym membership
* 27 days holiday per year plus bank holidays and the option to buy or sell 5 days
* Enhanced family leave and pay
* Choice of two pension schemes (Defined Benefit and Defined Contribution) with employer contributions of up to 10%
* Life Assurance up to 4 times basic salary
* Occupational Health support and advice
* Access to fully trained Mental Health First Aiders and Menopause Champions
* Free physio sessions
* Free access to 24/7 GP and prescription services, counselling, dietary and fitness advice and legal and financial information
* Online reward portal for savings on food, clothing, technology, and more
* Free breakfast provided in our four main offices
* Training courses for aspiring talent or future leaders
* Support with professional qualifications and if professional membership is required for the role, we cover the cost of one membership
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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