Job title: Vehicle Parts Manager
Department: Activate Accident Repair
Reports to: Bodyshop Manager
Hours: 45 hours
Location: AAR Mildenhall, Plot 41, Hampstead Avenue, Mildenhall, Suffolk, IP28 7AS
We are looking for a Bodyshop Parts Assistant to join our state‑of‑the‑art Activate Accident Repair Mildenhall Bodyshop!
Role overview
You will be responsible for supporting the effective operation of the parts department. Excellent organisation and communication skills will help you to plan and coordinate vehicle parts to meet requirements.
Key Responsibilities
* Manage daily parts co-ordination of both internal and stock delivered.
* Update parts ordering system.
* Make sure all parts delivered to the site are checked off against the parts list for accuracy of order, correct parts, quantity, accidental damage and overall quality.
* Ensure all relevant documentation for your department is correctly filled out and delivered to the designated departments on time.
* Carry out monthly stock checks, which reconcile back to usage and suppliers' invoices.
* Monitor and control resources within the parts department.
* Work within internal procedures to achieve targets set out by your line manager.
* Communicate to the Workshop Controller and reception any potential delays to a parts order arriving on site.
* Input all parts delivery information into the Management system, and pass through all paperwork to the accounts department.
Skills and experience
* Excellent customer service and communication skills, including by telephone, email and in face‑to‑face situations.
* Flexibility dealing with changes in demand, tasks, and processes.
* Strong attention to detail.
* Computer literate.
* Work on own initiative, be proactive and manage customers and workload with little intervention from the management team.
* Good time management and prioritisation skills.
* Full driving license with the correct classification to carry out duties.
* Logistics experience.
* Experience of vehicle appraisal.
* Exceptional communication and customer service skills.
Benefits
* 33 days holiday
* Personal health cash plan – claim back the cost of things like dentist and optical check ups
* Enhanced maternity / paternity / adoption / shared parental pay
* Life assurance: three times basic salary
* Free breakfasts and fruit
* Birthday surprise for everybody!
* Bonus scheme
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