Job Description
Immediate W2 contract position available in Birmingham, AL.
Estimated Duration: 3 years
Job Summary
As part of the Delivery Data Analytics team, the Communication and Documentation Specialist serves a multifunctional role focused on internal communications and technical documentation and supports existing internal communications and documentation team.
Key Responsibilities
* Compose and review technical documentation and user guides for internal software applications and analytics dashboards.
* Maintain and update existing articles and knowledge base ahead of fix version releases.
* Support the development of compelling PowerPoint presentations and video content for various audiences that showcase new applications, features, and benefits.
* Research and synthesize user feedback to improve overall content performance.
* Draft clear and effective emails and newsletters to communicate updates, changes, or announcements related to technical projects.
* Support SharePoint site maintenance and content development, ensuring accuracy and clarity.
* Compose technical concepts into succinct one-pagers for executive leadership.
Qualifications
* Bachelor’s degree in Technical Communications, Computer Science, Journalism, or a related field
* Familiarity with standard UX/UI principles
* Experience with video editing software, including Camtasia, Premiere Pro, and After Effects C
Required Qualifications
* 1-3 years of experience in technical writing (specifically in end-user product documentation) or a related field
* 1-3 years of experience creating engaging written communication
* Superior understanding of and grammar principles (APA and MLA)
* Familiarity with data analytics, Power BI, and application development concepts
* Excellent time management, organizational, and problem-solving skills
* Strong interpersonal and communication skills, with the ability to build relationships and work effectively across all levels of the organization
* Proficiency in Microsoft Office Suite, specifically PowerPoint and SharePoint
Submission
* Please submit resume AND an existing writing sample.
* Examples of writing samples can be a how-to guide or technical white paper.
* This assignment will be 4 days in office, 1 day remote.
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