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Deputy Team Manager/Team Lead
The closing date is 29 July 2025
We have exciting opportunity for an experienced Mental Health Professional to join our established Community Mental Health Team for Older People as Deputy Manager.
The post of Deputy Manager will be based Saffron Ground in Stevenage. You will support the Ops Manager in the day to day operational management of SMHTOP North team and Crisis Function Team. Day to day operational management includes service delivery and line management of staff and service, as well as representing the team and HPFT within the localities.
Main duties of the job
The post of Deputy Manager will be based at Saffron Ground in Stevenage. You will support the Ops Manager in the day to day operational management of SMHTOP North and Crisis Function Team. Day to day operational management includes operational and line management of staff and service, as well as representing the team and HPFT within the localities.
We are a friendly and supportive team, and staff development is a priority. By taking this post you will have a Personal Development Plan and regular supervision to support this. You will be supportive to staff, as well as be supported with the questions of 'what next' and 'how can you get there.'
About us
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just fivemental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.
Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.
The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Our Trust values are:
Welcoming. Kind. Positive. Respectful. Professional.
These values are at the core of who we are, everything we do, and how we do it!
Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?
Then please read on...
Job responsibilities
- To ensure effective needs assessment and provision of a high standard of care within the quadrant team alongside the Community Ops Manager.
- To act as a positive clinical lead and role model within the quadrant service.
- To manage and develop the quadrant team who can meet the changing needs of the service user.
- To set and monitor care standards for the quadrant based service.
- To ensure the day to day running of the service area is maintained to a high standard.
- To develop and maintain effective working relationships with all quadrant based colleagues and direct reports and with inpatient teams, other agencies and service areas.
- To ensure sensitive responses by the quadrant team meet the needs ofrelatives and carers to encourage participation in care delivery.
- To maintain positive working relationships and clear communications with team members and other professionals
- To enhance public relations, taking active steps to project a positive image of service users, the service and the Trust
- To act as a positive role model in interactions with individual service users, carers, members of the multi-disciplinary team and other agencies
- To ensure a framework is in place for service users and carers to communicate with the quadrant team
- To ensure regular staff meetings occur in order to ensure effective communications and encourage the contribution of ideas and views from all staff in the quadrant team
- To ensure an effective communication structure is in place ensuring appropriate attendance and input in to the quadrant based multidisciplinary team meetings, ward rounds within inpatient services, reviews and other relevant meetings
- To ensure systems are in place for effective liaison relating to admission and discharge from the inpatient services to the appropriate agency/team
- To ensure all relevant information about service users care that gives cause for concern regarding practice or workload are shared with the Team Manager.
- To ensure a person centred approach providing a high standard of service user care, based on the Trusts Recovery Principles
- To ensure the safe usage, storage and maintenance of equipment and materials within the quadrant service
- To ensure all nursing staff are updated on all aspects of medicines management
- To ensure that service user records and documentations are kept in accordance with Trust and NMC policies and guidelines
- To act as a role model in the delivery of care and uphold public confidence
- To maintain a personal and professional profile in accordance with Post Registration Educational Practice (PREP)
- To promote and participate in multi-disciplinary assessment and treatment/care
- To maintain a therapeutic environment consistent with the wellbeing of service users, carers and staff
- To promote learning opportunities for staff working in the quadrant service
- To provide clinical, professional and managerial supervision to theCommunity Nurses (band 6) in the quadrant service. Whilst also ensuring other profession specific supervision is in place for other disciplines in conjunction with managerial supervision.
- To have in depth knowledge of the Mental Health Act 1983, the code of practice and the Mental Capacity Act to ensure their effective application by the inpatients service staff.
LEADERSHIP AND STAFF MANAGEMENT RESPONSIBILITY
- To have continuing responsibility for the assessment of care needs, thedevelopment, implementation and evaluation of care
- To ensure effective clinical and environmental risk management approaches are in place
- To ensure effective management of skill mix, absences, leave, recruitment and retention of staff
- To participate in the on-call rota
- To ensure all staff receive their annual Personal Development Plan (PDP) and regular supervision, in accordance with Trust policy
- To annually review the quadrant based service and update operational policies to reflect the changing needs of the service in conjunction with the Mental Health Services for Older People Management team.
- To ensure the staff are up to date with all of their mandatory trainingrequirements.
Person Specification
KNOWLEDGE, TRAINING AND EXPERIENCE
* RNMH/RNLD/RMN/OT/SW
* Degree with experience of post graduate level study or the equivalent experience
* ENB 998/Mentorship If applicable to profession
* evidence of management or leadership development
* NMC / HCPC
* Dual SW and Nursing qualification
* Education to Master Level
AREAS OF EXPERIENCE AND KNOWLEDGE
* Management of staff in a multiprofessional setting
* Minimum of three years post registration experience, two of which must be as a band 6
* Detailed awareness of issues including - legislation, DoH guidance, NPSA, PEAT, CQC, NHSLA, Mental Health Act and Mental Capacity Act including an understanding of standards, dementia, physical health
* Ability to provide clinical supervision, appraisal, preceptorship and staff support methods
* Experience of working in other care settings
* Safeguarding Adults investigation leadership skills
COMMUNICATION SKILLS
* Recognizes and reflects on barriers to effective communication, modifying communication in response
* Keeps accurate and complete records and communication consistent with legislation, policies and procedures
* Ability to chair meetings effectively
ANALYTICAL SKILLS
* Flexible and responsive approach to care
* Knowledge and ability to positively manage change
* Ability to identify and manage changes to clinical risks
* Ability to produce reports e.g. related to complaints, investigations, SIs, audits etc
* Able to manage a budget effectively
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Hertfordshire Partnership University NHS Foundation Trust
£47,810 to £54,710 a yearper annum, pro rata
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