Shift Pattern
12am – 7am
Benefits
* Discounted hotel room rates for you and your friends & family
* Additional day of leave for your birthday
* Enhanced maternity, adoption & shared parental leave
* Course sponsorship
* 30% F&B discount at RBH hotels
* Refer a friend scheme (earn £250 for each referral up to 5 referrals)
* Flexible working arrangements
* Wagestream – choose how and when you get paid
* Life insurance
* Employee assistance programme
* Social and wellness events and activities all year round
* Free meals on duty, saving you over £1,000 per year
Responsibilities
* Welcome late‑arriving guests with a friendly smile and help them settle in, handling check‑ins, check‑outs, and everything in between.
* Act as the go‑to for any guest requests during the night, providing room service, extra pillows, or other assistance.
* Clean the lobby and public areas and set up the hotel for a fresh start each morning.
* Monitor safety and security through regular checks, ensuring guests enjoy a peaceful night’s stay.
* Coordinate with the early‑morning team to hand off a seamless shift so everyone’s ready to take on the day.
Qualifications
* Experience working nights in a hospitality environment is preferred.
* Friendly, welcoming demeanor, ready to offer service with a smile even at 3 a.m.
* Reliable and calm under pressure, able to manage guest needs and unexpected situations.
* Team player who can work independently, setting the stage for a smooth start in the morning.
* High energy and adaptability, thriving in the quiet but active world of night shifts.
Equal Opportunities
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact us.
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