What do you want to search? Keyword Apprenticeship Type Location
IT Support Apprentice
, Apply From: 13/07/2025
Learning Provider
Delivered by NOWSKILLS LIMITED
Employer
SKA ORGANISATION
Vacancy Description
* Maintain an excellent IT service with positive reviews from internal and external service users.
* Continual Service Improvement (CSI) of the support service.
* Key performance indicators showing a reduction in avoidable incidents and support requests and an increase in support documentation.
* Support resources allocated effectively and efficiently to best deliver a timely support service no matter the location.
* Project intake of automation tasks evidenced, removing or reducing manual effort in repetitive and routine activities.
* Ensure value for money in procurement, on-time project delivery, and identified efficiencies and savings.
* Creating documentation, knowledge-sharing articles, and ensuring asset record accuracy to support the wider observatory.
* Assist in monitoring the IT helpdesk and responding to support requests.
* Support the installation, configuration, and basic troubleshooting of computer hardware and software.
* Help maintain user accounts, patching schedules, and routine system administration tasks.
* Learn and assist with identifying knowledge-sharing opportunities and updating IT documentation.
* Provide support for meeting room systems and assist in setting up physical, hybrid, and virtual meetings.
* Assist with IT hardware and software procurement activities.
* Help maintain accurate asset records and software inventories.
Key Details
Vacancy Title
IT Support Apprentice
Employer Description
Building the two largest telescope arrays in the world, located in South Africa and Australia, made possible through a global collaboration.
Vacancy Location
Jodrell Bank Observatory Lower Withington Macclesfield SK11 9DL
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000331190
Key Dates
Apply From
13/07/2025
Closing Date For Applications
2025-08-11 23:59:59
Interview Begin From
Possible Start Date
2025-09-11 00:00:00
Learning Provider
NOWSKILLS LIMITED
Skills Required
Communication skillsIT skillsAttention to detailProblem solving skillsTeam workingAn interest in IT and techwritten/ verbal communicationAbility to follow instructionsPersonal integrity
Apply Now #J-18808-Ljbffr