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Service technician

Norwich
OPTIMA packaging group GmbH
Service technician
Posted: 24 October
Offer description

Optima machinery UK PLC

For over 100 years, we at OPTIMA, a family-owned company, have been the technology leader in dosing, filling, and packaging sophisticated products – from liquids to solids. With approximately 3,150 employees across more than 20 locations worldwide, we develop, manufacture, and deliver pioneering solutions, systems, technologies, and services for our four business units: Consumer, Life Science, Nonwovens, and Pharma. Together, we do everything to ensure our team remains OPTIMA for the future. #wecareforpeople

As a member of the Optima Group, OPTIMA Machinery UK PLC is based in Wymondham, UK, providing sales and service support for Optima Group customers in England and Ireland.

Install and maintain high-quality industrial filling and packaging machines imported from Germany at customer sites in the UK, ensuring installation and commissioning meet manufacturer specifications. Operate and troubleshoot machinery to diagnose malfunctions, consulting the supplier's technical help desk via phone or online, and resolving issues as necessary. Perform regular maintenance on delivered machines, providing support and communication with customers’ factory engineers and machine operators. Propose required maintenance services and spare parts to customers to ensure optimal machine performance. Study and review machine manuals and specifications, delivering training to customers, engineers, and other interested parties to ensure understanding.

A degree in Mechanical or Electrical Engineering or related field. Minimum of 5 years' experience in service engineering or maintenance roles in the UK, with a long-term commitment to the company. Industry experience, ideally in the packaging or automotive sectors, with a strong mechanical engineering background. Ability to work independently or as part of a team with excellent self-organizational skills. Ability to work under pressure, with a hands-on approach to problem-solving and aftercare of machinery.

Vacation Bonus paid in July Private Health Insurance; with optional coverage for your partner/spouse. Company Car or Car Allowance Enjoy a familiar and welcoming atmosphere within an international team. Benefit from a secure and stable job in a growing company and sector. Receive an attractive (yearly reviewed) salary package, including vacation pay. Recognition is very important for Optima. This is why we provide a company policy beyond market practice. Further, you can participate in pension, life and private health insurance.

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