Overview
We are looking to recruit a Technical Operative 1 in the Configuration dept for our growing team that will provide effective and efficient support to our clients. They will be required to provide basic to intermediate level IT configuration services and will need to be competent at component level whilst being self-sufficient to manage their workload within timely parameters.
Responsibilities
* Provide software installations and configuration in an existing IT infrastructure or pre-designed project; familiar with current Microsoft desktop operating systems.
* Perform bespoke system work and in-house system tasks (training provided).
* Build software-based systems using detailed scripts; training provided on scripts and must follow them to avoid escalation.
* Maintain effective up-line reporting with strong communication skills across varying stakeholder levels.
* Data input (approximately 25-50% of the role) onto spreadsheets; requires high attention to detail.
* Consolidate consignments for distribution.
* Understand how individual assignments contribute to the overall order; communicate if behind or ahead of schedule to Supervisors/TLs to determine appropriate actions.
* Pallet movement and work planning.
* Ability to work to driven targets and SLAs; strong time management skills.
* Boxing and unboxing IT equipment.
Qualifications
* Experience with current Microsoft desktop operating systems.
* Competence at component level; able to manage workload independently.
* Strong communication skills with ability to engage stakeholders at varying levels.
* Attention to detail for data input and documentation.
* Security clearance: candidates who have held high-level security clearance are welcome; successful applicants will be required to obtain security clearance prior to appointment (can take up to a minimum of 10 weeks).
LA International is a HMG approved ICT Recruitment and Project Solutions Consultancy. Awards and company information included in the original posting are not reproduced here to maintain a concise, job-focused description.
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