Technical Underwriting Manager
1. Join a well-known and stable organisation with an enviable reputation for exceptional customer service, market leading persistency and aware winning customer and employee engagement
2. A brand-new role creating responsibility for our personal lines technical oversight, within an area of the business that has seen impressive growth that is set to continue
3. Work from home 60% of your time with 40% based in either the York or Bristol office.
About the role
This is a permanent opportunity and you will be responsible for the technical expertise of our Regional Underwriters across our motor, personal and high net worth products.
The Motor and Personal linesTinsurance market is a key market segment where NFU Mutual is looking to continue to evolve, supporting our strategy to specialise in niche markets by delivering a compelling customer proposition and experience. It is an exciting time to join as we implement a large scale transformational change (including digital offering) programme.
As our Technical Underwriting Manager, you will be responsible for the technical expertise of our Regional Underwriters across our Motor and Personal Lines and working closely with a counterpart for our High Net Worth products. The role holder will contribute to our underwriting strategy, being responsible for implementing this locally whilst monitoring key account performance measures and setting technical standards.
Working collaboratively with our Head Office teams and NFU Mutual Agents, you will feed in market trends and analysis to enable the organisation to respond proactively whilst also providing your technical opinion on policy wordings and product development to ensure our products remain competitive.
Leading a technical team of Senior Underwriters, you will work with them to drive the technical capability of our Regional Underwriters to enable them to be intuitive with their approach and to maximise their contribution to business objectives.
Our teams are based across York and Bristol and so the role can be based from either of these sites depending on your location. We offer hybrid homeworking, which will allow you to work from home 60% of the time.
About you
The successful candidate will come from an established Personal lines, High Net Worth or Private Clients underwriting background with a demonstrable and in-depth understanding of the market.
Technically minded with strong analytical skills, you will have the ability to interact with various stakeholders, including non-technical audiences, partnered with the credibility and confidence to really challenge and influence decisions and ways of working.
As a collaborative leader, you will have a track record of coaching and mentoring others, fostering talent, and driving high performance within your team. You will combine technical expertise with commercial awareness, ensuring underwriting decisions support both business objectives and long-term success.
4. Experience dealing with: Complaints, Escalations, Complex referrals for Home & Motor, Reinsurance, Flood Re, Sum Insured Exposures £5M+. Fine Art and Valuables.
5. Knowledge of current industry developments and regulatory framework.
At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.
We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.
We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.
Benefits and Rewards
When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:
6. Salary – up to £70,000 depending on experience
7. Annual bonus (up to 25% of salary)
8. Contributory pension scheme, up to 20%, including your 8% contribution
9. 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme
10. A Family Friendly policy that helps you balance your work and family responsibilities
11. Private medical insurance + options to add family members
12. Access to savings at High Street brands, travel and supermarkets
13. £20 contribution to a monthly gym membership – subject to T&Cs
14. Health and wellbeing plan - cashback for dentist, opticians, physio and more
15. Employee Volunteering - volunteer in the community for one day each year
16. Unlimited access to Refer a Friend £500 bonus scheme
17. Life Assurance cover of 4 x salary
18. Employee discounts of 15% on a range of NFU Mutual insurance policies.
19. Salary sacrifice employee car scheme - subject to eligibility
Working at NFU Mutual
We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us.
We pride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of ‘Best midsize employers to grow your career in the UK’, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.
We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.