Royal Borough of Kingston upon Thames
Based in Kingston
£32 per hour (via umbrella)
️ 3+ month contract | Full-time
Are you an experienced housing professional with a passion for leading teams and delivering positive outcomes for homeless households?
The Royal Borough of Kingston is seeking a Temporary Accommodation Team Manager to join the Housing Solutions service for an initial 3+ month contract. In this vital role, you will lead the operational delivery and management of hostels and dispersed temporary accommodation, ensuring high standards of housing quality, safety, and resident support.
Key Responsibilities
* Lead and manage a team of Temporary Accommodation Officers
* Oversee the day-to-day operations of temporary accommodation across spot-purchased, leased, and hostel settings
* Ensure all accommodation meets health & safety standards and statutory requirements
* Build and manage effective relationships with private landlords, managing agents, and other stakeholders
* Support service transformation and continuous improvement initiatives
* Monitor performance, manage voids, and minimise rent loss
* Deputise for the Accommodation Services Lead when required
Requirements
* Proven experience managing temporary accommodation or housing services within a local authority or similar setting
* Strong leadership, performance management, and team development skills
* In-depth knowledge of relevant housing legislation, homelessness law, and safeguarding
* Ability to deal with complex cases and complaints effectively
* Strong partnership and stakeholder engagement skills
Contract Details
* Location: Kingston (hybrid options may be considered)
* Rate: £32 per hour (paid via umbrella company)
* Duration: Initial 3 months, with potential to extend
* Hours: Full-time, 36 hours per week