Job Description
Job Title: Credit ControllerLocation: Wednesbury (Hybrid - 2 days WFH once trained)Contract Type: 6-Month Temporary (Potential to go Permanent)Working Hours: Monday to Friday, 8:30am- 5:00pm (40 hours per week)Salary: £28,000 p/a
About the Role:
We’re currently recruiting on behalf of a dynamic and forward-thinking company based in Wednesbury, looking for an experienced Credit Controller to join their team on a 6-month temporary basis. This role offers the exciting potential to become permanent for the right person. Once trained, you’ll have the flexibility to work from home two days per week.
In this role, your primary focus in the initial months will be chasing aged debt, helping the business bring down overdue balances. You'll play a key role in improving cash flow and reducing financial risk while maintaining positive relationships with customers.
Key Responsibilities:
* Proactively chase aged debt to reduce overdue balances in the first few months
* Collection of outstanding payments via phone and email in a confident yet respectful manner
* Manage a portfolio of approximately 1,800 live accounts
* Accurately allocate incoming payments and process transactions on the sales ledger
* Review and maintain credit limits and assess account risks
* Resolve customer invoice queries promptly to enable timely payments
* Monitor 'onhold’ accounts daily and take appropriate action to release orders and collect payments
* Prepare administrative documents for bad debt write-offs, and handle cases involving administration or liquidation
* Occasionally visit the bank to deposit cash/cheques if required
* Represent the company professionally and in line with its values at all times
What We’re Looking For:
* Proven experience in credit control or similar debt recovery role
* Confidence in chasing aged debt and reducing outstanding balances
* Excellent communication and negotiation skills
* High attention to detail and strong organisational abilities
* Good decision-making and problem-solving capabilities
* Comfortable using Excel, Outlook, and Word
* Experience with SAP or P21 is desirable but not essential
* Team player with a proactive and adaptable approach
Benefits:
* Hybrid working - 2 days from home once trained
* Friendly and supportive team environment
* On-the-job training provided
* Opportunity for permanent employment
If you're an experienced Credit Controller looking to make a real impact in a role where your skills are valued and developed, we want to hear from you. Apply now and start your next chapter with a company that puts people first.