Join to apply for the Catering Assistant role at Heriot-Watt University
Role: General Assistant (Catering)
Contract Type: Full time - permanent
Hours: 35 hours per week, (including occasional weekends) - weekly rosters subject to change.
Salary: Grade 2 (£12.60 per hour)
Other Benefits: 28 days annual leave, plus 9 buildings closed days (and Christmas Eve when it falls on a weekday), Onsite car parking.
Physical Demands: Bending, standing, walking, lifting, carrying pushing, pulling, cleaning & moving equipment.
We are hiring a Catering Assistant to join our team and help deliver a professional, welcoming, and flexible catering service to students, colleagues, and visitors across the University. The role involves preparing outlets and events for service, assisting with food preparation, producing hot and cold items, and ensuring high standards of customer service.
Key Duties And Responsibilities:
* Provide and assist with the provision of professional, welcoming, high quality, flexible catering service to students, colleagues and visitors to the University across all areas.
* Preparation and pre-service activities prior to the opening of an outlet or the start of an event.
* Operate the outlet tills – including taking payments whether cash, credit, contactless or cashless.
* Fill clean and service vending machines as trained and per procedures.
* Assist with receiving and putting away food deliveries and stock counting.
* Assist as directed with basic food preparation readying outlets for service, producing prepare to order items – both hot and cold, creation and production of salads, sandwiches, coffees and other items as instructed.
* Preparation, safe operation and cleaning of small items of equipment – to include soup kettles, coffee machines, ice machines, blenders, dishwashers, countertop ovens, toasters etc used daily within the outlets.
* Function Waiting/ service to table, Bar Service, (with relevant training), and assistance with buffet service when required.
* Follow all laid down processes and procedures relating to food preparation, health, hygiene and welfare, temperature checking and waste management.
* Maintain a high standard of personal hygiene, and work in a clean and tidy manner.
* Front and back of house cleaning activities as necessary.
* Any other relevant duties which may be required from time to time or as the service develops and adapts which may be reasonably expected of the post holder.
Essential Criteria:
* Demonstrable ability to speak and understand English to follow verbal and written instructions and deal with customer/student queries
* Well-developed interpersonal skills
* Delivers excellent customer service, with a professional and courteous approach
* Ability to work quickly, flexibly and accurately
* Good attention to detail
* Effective physical ability to carry out the post activities
Desirable Criteria:
* Experience of working within a similar environment
* Experience of operating relevant catering and or cleaning equipment
Heriot-Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised and otherwise treated on the sole basis of their relevant merits and abilities.
We welcome and will consider flexible working patterns e.g. part-time working and job share options.
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