Agent/Package Manager – Major Highways Infrastructure Project
Location: Lower Thames Crossing
Employer: Tier 1 Contractor (via Carmichael UK)
Carmichael UK is working in partnership with a leading Tier 1 contractor to recruit an Agent for the landmark Lower Thames Crossing project — one of the UK’s largest and most complex highways schemes.
This £1.2bn programme includes 43 bridges and structures, extensive viaducts, 17km of complex highways construction, major utility diversions, and an industry-leading approach to environmental sustainability and carbon reduction.
This is a fantastic opportunity to play a key leadership role on a nationally significant infrastructure project.
The Role
As an Agent, you will provide strong leadership, management, and control of a multi‑disciplinary site team, including Sub Agents, Section Engineers, and Site Engineers, ensuring safe, efficient, and high‑quality delivery of your section of works.
You will act as the focal point between site delivery, commercial teams, designers, subcontractors, and senior management.
Key Responsibilities
Health, Safety & Wellbeing
Maintain a safe working environment in line with health & safety legislation and the Construction Phase Plan
Promote a positive safety culture and ensure compliance across all site activities
Programme & Delivery
Plan and manage all self-delivered works
Coordinate and monitor subcontractor and third‑party activities
Identify programme risks and implement mitigation measures
Project & Stakeholder Management
Coordinate with subcontractors, suppliers, designers, and stakeholders
Support effective communication with local communities via the project communications team
Quality Assurance & Handover
Lead quality management, ensuring works meet required standards
Ensure inspection, testing, and handover requirements are clearly understood and achieved
Environmental & Carbon Management
Work closely with the Environmental Manager to ensure compliance with the Environmental Management Plan
Support delivery of project carbon reduction targets
Commercial & Cost Control
Own and manage section budgets
Maintain strict cost control and provide accurate forecasting
Procurement
Prepare technical scopes for tender packages
Support tender evaluations and subcontract appointments
Design & Change Management
Attend design, coordination, and RFI meetings
Manage design changes in accordance with NEC 3 / NEC 4 contract requirements
Leadership & Development
Lead, mentor, and develop Sub Agents, Section Engineers, and Site Engineers
Drive high performance and collaborative working across the team
About You
Proven experience in a similar Agent or Sub Agent role, ideally on large-scale infrastructure or highways projects
Strong leadership, communication, and organisational skills
Solid understanding of construction regulations and best practice
Demonstrable experience working under NEC 3 / NEC 4 contracts
Able to work under pressure and manage complex, fast‑paced delivery environments
Qualifications & Requirements
Degree or equivalent qualification in Engineering or Construction Management
CSCS card
Full UK driving licence
Fit for work medical
Pre‑start drug & alcohol test
BPSS Security Clearance (including Basic DBS check)