Credit Control Manager – 6708 Location: Tewkesbury Contract: Permanent Hours: Monday to Friday, 9 am to 5 pm Salary: £34,000 to £38,000 DOE Key Responsibilities of a Credit Control Manager: * Lead and take part in the day-to-day debt collection process across the business. * Manage, motivate, train, and develop a team of three Credit Controllers to meet KPIs and performance targets. * Monitor aged debt and provide regular reporting and insight to senior management. * Implement, maintain, and continuously improve credit control procedures and best practice. * Build and maintain strong working relationships with customers, Sales Managers, Depot Managers, and internal stakeholders. * Proactively manage accounts with external legal advisors and oversee escalation where required. * Manage bad debt write-offs and support the review of bad debt provisions alongside the Head of Finance. * Lead and support improvement projects relating to systems, processes, and ways of working. Key Skills of a Credit Control Manager: * Proven experience in credit control or debt management, ideally within a managerial or supervisory role. * Strong leadership and people management skills with a hands-on approach. * Good working knowledge of Microsoft Excel. For more information, please contact Katie Tyrrell at First Base Emplyoment