Onboarding & Vetting Administrator Working hours : Monday to Friday 9am – 5pm Department : Business Operations Department Reporting to: Department Lead / Business Operations Director Location : Whitley Bay, Newcastle Upon Tyne. (Site Based) Overview Mactech Energy Group are looking to appoint an Onboarding & Vetting Administrator to support the Business Operations Team. You will play a vital role in supporting the day-to-day administration of our vetting process including the BPSS (Baseline Personnel Standard Service) checks. This is an exciting opportunity to join our successful growing business, at our head office in Whitley Bay. The role: Under the guidance of the Business Operations Director & Security & Vetting Manager. In line with the company values you will support the Operations Team providing effective vetting and onboarding administration and delivery of workforce strategies. Key responsibilities Support the Security and Vetting Manager and Business Operations Coordinator with day-to-day support of administration in our onboarding, vetting process support, including the BPSS (Baseline Personnel Standard Service). Collation and organisation of supporting onboarding documentation end-to-end process, providing essential efficient administration in the delivery of services. Support in the coordination of Right to Work processes and documentation through our screening portal, managing flow of information. Provide ongoing support for applicants going through the vetting and onboarding process. Request and process referencing documentation in line with all BPSS requirements, ensuring information is maintained accurately for renewals and auditing. Collation and maintenance of supporting vetting documentation such as training records, qualifications, and certificates. Ensuring all information is secure and in accordance with the relevant Data Protection Policies. Maintain accurate records and data in our internal systems, ensuring all information is up-to-date and accessible. Maintenance of Internal file management system ensuring it is updated and compliant. Serve as a primary point of contact for internal and external communication, including answering incoming calls along with other members of the operations team. Provide other general admin support across the business as and when required. Skills and experience The successful candidate will have the following essential skills and experience required for the role: Experience in a professional business services industry with a focus on coordination of processes A good team player with experience of working in a fast-paced administration environment at a higher level, whilst maintaining accuracy and quality. Detail-focused professional with a passion for administration. Strong analytical and problem-solving skills, with the ability to manage a list of tasks whilst working alone or as part of a team. Exceptional organisational and time management skills with the ability to multitask effectively and adapt to changing priorities. Excellent customer service / interpersonal skills with both internal and external stake holders Possess strong confident communication skills when handling telephone interactions. Experience of embracing change in digitalisation and a desire to further develop processes and procedures. Problem solving and resourcefulness. ICT Skills Proficiency in the Microsoft Office suite including SharePoint, Excel, Word, PowerPoint, and Outlook is a must. Experience of CRM (customer relationship database) What you can expect: This is an excellent opportunity to progress within a rapidly growing business. 36 days holiday inclusive of bank holidays 1 paid additional day leave on or around your birthday each year Pension scheme Westfield – cash back health plan Death in service cover – cover 3 x salary. How to Apply: If this sounds like the role for you, please apply with your CV with a covering letter detailing your current salary expectations.