Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global organization. Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com. At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and trusted digital world, and helping our people to realize their potential. DUTIES AND RESPONSIBILITIES | About the role We are looking for a highly capable individual to manage the commercial aspects of Compliance and Shipping at Exclusive Networks, ensuring the efficient and successful delivery of our drop ship services to customers. This role will collaborate closely with the Warehouse Manager to maintain and enhance the sustainability of warehouse operations, while also managing export services to ensure performance targets and SLAs are consistently met. The ideal candidate will also be responsible for negotiating with logistics suppliers to secure cost-effective solutions that deliver strong value for money and uphold a high level of customer service. 24 days holiday plus Bank holidays, increasing with service and we want you to take them Your birthday off Volunteer Day Ongoing learning and development Health care scheme 5% Matched pension scheme Beer fridge Friday and quarterly social events Cycle to work scheme Free parking Enhanced maternity and paternity leave and more… As the Logistics and Export Services Manager, you will: Co-ordinate global shipping projects from quote stage to final delivery to End User at every step of the process and ensuring delays are minimised and deadlines are met, tracking key milestones. Be competent in producing DDP (Delivered Duty Paid) quotes. Run monthly reports for both import / export compliance and measuring SLA’s for third party service providers. Responsible for Export license procedures and documentation filing in accordance with ECJU requirements Maintaining database of products info – weights and dimensions, ECCN & HTS codes Ensure stock management targets are met Ensure Commercial Logistics P&L targets are met Build lasting relationships and negotiate with vendors and customer Report on and improve processes to ensure quality and efficiency of services Identify ways of improving sustainability across Logistics and Supply Chain functions Resolve any arising problems or complaints, implementing new processes to reduce future problems Maintain metrics and analyse data to assess team performance, set and monitor objectives and implement improvements Comply with all regulatory controls for importing into the UK Adhere to all global controls for the movement of dual use product for our global deliveries in accordance with our clients expectations and capabilities QUALIFICATIONS AND EXPERIENCE | About you The ideal Logistics and Export Services Manager : Global logistics with both Import and export experience Experience of Export Services and Compliance Experience of Warehouse and Stock Management A good understanding of the management and risks of Warehouse Operations Excellent attention to detail with strong reporting and analytics experience Ability to build internal and external relationships with a proven track record of negotiation Be a personable and confident team player with excellent business acumen Work well under pressure with good time management and the ability to prioritise Confident user of all Microsoft Office packages and ERP systems – Microsoft NetSuite experience would be beneficial Preferred skills and experience: Previous experience working in IT distribution Experience of shipping Dual Use controlled product from the UK with an understanding of UK Controlled list and US EAR regulations WHO IS EXCLUSIVE NETWORKS? | Why work for us We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com. We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information. We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us. Good Luck ! If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success.