Responsibilities
* Identify client needs and how our wide range of products and services meets those needs, including Office Supplies, Print, IT, Smart Technology, Managed Print Services, Interiors, PPE, Facilities and Workwear.
* Arrange and facilitate site visits for existing and prospective customers to showcase Commercial’s offering.
* Negotiate contract renewals and, where possible, increase the range of services purchased to improve customer retention and spend.
* Successfully achieve sales, activity and product category targets.
* Manage, maintain and increase margins by offering the best range of products and alternatives to customers.
* Build rapport and nurture customer relationships, ensuring client accounts remain profitable.
* Hold regular account reviews with clients in person or via Teams, depending on client preference.
* Identify leakage and lack of spend against contracts and develop a plan to ensure customers comply through personalised account reviews.
* Set up correct management information on a monthly basis.
* Work collaboratively with the Business Development Team to generate new business and assist in winning new accounts.
About You
* Previous experience within sales where targets are consistently achieved or exceeded.
* A passion for service, allowing you to build rapport and develop excellent business relationships.
* Proven experience building long‑lasting relationships with new and existing clients.
* Excellent presentation skills.
* Excellent communication skills.
* A can‑do, flexible, and passionate work style.
* Effective time management with an organized and forward‑thinking approach.
* Analytical, able to present and develop data to a high standard.
* Experience using a CRM system effectively.
* Proficiency in Microsoft Office (Word, Excel, PowerPoint).
* A full UK driving licence; travel to customer sites across the UK is required.
Benefits
* Base salary up to £55,000 + uncapped commission structure (OTE £60,000‑£75,000).
* Hybrid working with flexibility to work from home part of the week.
* Company car.
* Generous holiday allowance of 25 days plus bank holidays, increasing with length of service.
* Enhanced family leave package.
* Life assurance covering four times salary.
* Access to health & wellbeing support, including 24/7 GP access, physiotherapy, and an Employee Assistance Programme.
* Free mortgage advice from Charles Cameron & Associates for you and your family.
* Feel‑good extras such as volunteering days, onsite parking, free refreshments, employee community platform, weekly company‑wide learning days, cycle‑to‑work and EV schemes, flexible working options and more.
Training and Development
We invest in our people; 86% of Senior Managers and 80% of Directors have been promoted within. Whether you are new or looking to grow, your development journey is unique and we support you with training and career growth opportunities.
Equal Opportunity Employer
We are an equal‑opportunity employer and welcome applications from all individuals, regardless of race, ethnicity, gender identity, age, religion, disability, sexual orientation, or socio‑economic background.
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