Career Area: Operations Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. Job Title: Quality Support Technician - 12m Fixed Term Contract Salary: £33,800 rising to £37,500 when role objectives are reached Contract : Full time & fixed term contract (12m) Location: Desford, Leicestershire The Opportunity: As Quality Support Technician within Building Construction Products (BCP), you will oversee and coordinate various quality support activities, including the investigation, documentation, analysis, and resolution of quality issues. You will lead a team of Auditors/Quality Technicians. What you will do: As a Quality Support Technician, you are accountable for, but not limited to: - Troubleshooting and making decisions to address unforeseen quality issues and identify root cause corrective actions. - Collect assembly defect data and lead a team to support continuous improvement efforts, developing and updating check sheets for the assembly line and quality groups. - Provide oversight during the assembly process to ensure routings conform to work instructions, offering feedback to relevant departments on design and manufacturing issues. - Document testing and root cause analysis, and catalogue quality issues into a computer system, flagging defects for repair. - Generate quality metrics and report significant issues to management, attending high-level meetings to communicate root causes. NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined. What You Can Demonstrate: - Quality Knowledge: Strong background in quality within a manufacturing/production environment. - Engineering Drawings: Ability to interpret complex engineering drawings. - Computer Skills: Proficiency in Excel and PowerPoint. What You May Have: - Previous supervisory experience preferred. - Previous use of CMM and Faro Arm Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting. What You Will Get One Company, Limitless Opportunities Caterpillar is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. We do business on every continent, principally operating through three primary segments - Construction Industries, Resource Industries, and Energy & Transportation - and providing financing and related services through our Financial Products segment. Careers at Caterpillar are limitless, we have opportunities in Engineering, Human Resources, Manufacturing, Marketing, Sales, Supply Chain and so much more. You can create the career you want. It's your time and talent, make it count. Our Sustainability Commitment Caterpillar has a long-standing commitment to sustainability, one of our five Values in Action. It is part of who we are and what we do. We actively lead sustainable green initiatives to preserve the environment, help reduce poverty with the Caterpillar Foundation and stay involved in the communities we help build. Benefits: 27 days annual leave plus Bank holidays - opportunity to buy and sell, Bonus, Contributory pension scheme - Caterpillar will double the employee's contribution Up to 10%, Contributory share scheme - Caterpillar will match 50% of the employee's contribution, optional flexible benefits including access to private health and dental care plans, EV car lease etc Travel : Not required Posting Dates: May 2, 2025 - May 16, 2025 Caterpillar is an Equal Opportunity Employer (EEO). Not ready to apply? Join our Talent Community (http://flows.beamery.com/caterpillarinc/talcom) .