Overview
Head of Revenues - Enfield Council
Fox Morris Group are working to recruit a Head of Revenues
Role Purpose
The Head of Revenues will provide assurance that the Council is delivering a high-performing, well-managed Local Taxation Revenue Collection Service. The role involves directing, leading, and managing the provision of high-quality, cost-effective services to the Council for the delivery of Local Taxation Revenue Collection, ensuring that the Council's policy objectives in relation to these services are met.
Responsibilities
* Lead all aspects of Local Taxation Revenue Collection operations, setting the overall strategic direction and ensuring the customer is at the heart of the services.
* Oversee overall debt for Local Taxation for the whole council and set the practice and monitoring arrangements for this.
* Manage a team of 37 FTEs and a gross service budget of £3m.
* Ensure income collection of £164m Council Tax and £98m Business Rates.
* Establish, maintain, and foster effective working relationships with Elected Members and stakeholders (internal and external).
Qualifications and Experience
* Educated to degree level or equivalent experience relevant to the job description.
* Experience working in a Local Taxation Revenue Collection environment at a senior level with demanding and challenging performance targets.
* Proven experience of delivering significant organisational change and budget savings.
* Understanding of best practices in delivering channel shift, customer behaviour change, and improving customer experience.
IF YOU WISH TO APPLY PLEASE RESPOND FIRSTLY WITH AN UP TO DATE CV, AVAILABILITY/ NOTICE PERIOD, THE ROLE YOU WOULD LIKE TO APPLY FOR & THE HOURLY RATE YOU REQUIRE.
We do not hold CV's on file without first speaking
#J-18808-Ljbffr