We are currently seeking to recruit a team of skilled Customer Service Advisors to join our client, a leading retailer of household items, in the Rochdale area.
As a Customer Service Advisor, you will be responsible for providing exceptional support to our customers through inbound calls and emails. You will also process returns, track customer items, and assist with general office duties.
Key Responsibilities:
* Respond promptly and professionally to customer inquiries via inbound calls, emails, and other communication channels.
* Efficiently process returns, ensuring accuracy and customer satisfaction.
* Track customer items and provide updates as needed.
* Assist with general office duties to support the team.
Working Hours:
* Monday to Friday, 10am-6pm (early finish on Fridays at 3:30pm)
Desired Skills:
* Proficient in Microsoft software, particularly Excel and Outlook.
* Fast and accurate typing skills.
This is a fantastic opportunity to join a dynamic and growing team with clear pathways for personal and professional development.
Initial pay rate is £11.44 per hour.
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