We have an opportunity for a fluent German speaker to join a multilingual team as a customer service advisor, handling inbound business to business queries from German companies a specialist insurance company.
This is a great company to work for, which offers excellent training and potential for career progression across the business. The salary is up to £25,000 pa.
This role can be hybrid so after training you would be able to work from home two days a week.
The Role:
Providing excellent customer service on the phone and by email in a regulated environment.
* Being the first point of contact for German speaking business clients
* Liaising with other insurance companies and underwriters in Germany and the UK
* Dealing with incoming enquiries and correspondence for quotations and claims from Germany
* Compiling case information and updating the internal diary system
The Candidate:
Do you:
* Have fluent written and spoken German and fluent English skills
* Have a professional manner both verbal and written
* Show attention to detail and enjoy working in a process-driven environment
* Have some office experience (customer service or insurance experience is not necessary)
* Experience German business culture is very helpful
Location
The company is based in the c...