Gatwick Immigration Removal Centre, RH6 0PQ Full-Time, Permanent £28,063 rising to £31,153 Are you compassionate and resilient? Are you interested in secure and meaningful work?
Join our team as a Detention Custody Officer (DCO) at Gatwick Immigration Removal Centre. This isn't your typical security role – you'll use your strengths as you work with people during what's often the most difficult period of their lives. What you’ll do You'll maintain a safe, secure environment while treating everyone with dignity and respect. The people in our care come from all walks of life – some are awaiting asylum decisions, others have completed prison sentences. What they all have in common is that they need someone who can remain calm, professional and empathetic even in challenging situations. This is hands-on work. You'll be dealing with people who may be confused, frightened, angry or distressed. Your ability to communicate clearly, de-escalate tensions and show genuine care can make all the difference. Hours and pay 40 hours per week on average A mix of day and night shifts (6-12 hours each) A structured rota system, ensuring fair distribution A starting salary of £28,063, increasing to £31,153 after 6 months
Important note on location:
Public transport links are limited, so ideally you'll live within 30 miles of the Centre. We run a free minibus from Gatwick Airport (Atlantic House) for employees using public transport. What we offer Training that sets you up for success:
You'll complete a comprehensive 7-week training programme (fully paid) before you start. This covers everything from conflict resolution to cultural awareness, giving you the confidence and skills to handle whatever comes your way. Room to grow :
This role can be a stepping stone to leadership positions or specialist roles within Serco. We're invested in helping our people develop their careers long-term. Benefits worth having: 224 hours of annual leave (including