Role : Field Service Engineer – Photocopiers Location: West Midlands Are you an experienced Field Service Engineer with a MFD / photocopiers exposure. This is a superb opportunity to join a respected and forward-thinking print solutions provider, supporting a diverse client base across the West Midlands You’ll be part of a professional service team known for its technical excellence and customer-first approach, delivering expert maintenance, fault diagnosis, and installations for premium print technology. Role: * Responding to service calls and performing repairs on MFD equipment * Diagnosing faults and carrying out effective repairs through cleaning, adjustment, or part replacement * Completing scheduled preventative maintenance to minimise downtime * Installing new devices and ensuring optimal performance and customer satisfaction * Escalating complex issues and collaborating with technical support teams * Maintaining accurate service records and documentation Ideal Candidate Profile : We’re looking for a confident, technically skilled engineer who thrives in a fast-paced field environment and takes pride in delivering exceptional service. Key Skills & Experience: * Proven experience supporting MFDs / photocopiers * Strong fault-finding and diagnostic skills * Excellent communication and customer service skills * Ability to work independently and manage time effectively across multiple client sites * A proactive mindset with a commitment to continuous learning and technical development * Full UK driving licence Package: * Up to £32,000 Bonus * Company Car, Mobile Phone, Laptop * Pension Scheme * Private Healthcare * 25 Days Holiday (rising to 28) How to Apply Click the link below to submit your CV for consideration