About the role
Step into a fast‑paced, supportive, and highly collaborative team where no two days are the same. As a Fleet Support Coordinator, you’ll play a key role in ensuring the smooth operation of our Fleet Support function, working closely with the leadership team and supporting stakeholders across Commercial Fleet Services.
In this role, you’ll review customer ledgers, process invoices, manage assigned customers, and organise essential data. You’ll balance independent work with teamwork and act as an ambassador for our values, helping drive a unified approach across the business.
This opportunity is ideal for someone with strong attention to detail, a solutions‑focused mindset, and a customer‑centric approach. You’ll have plenty of room to learn, develop your skills, and grow your career within a team that genuinely wants you to succeed.
Key responsibilities
* Manage the network inbox, ensuring timely and accurate handling of incoming requests.
* Review customer ledgers and process sales invoices accurately, on time and in full.
* Compile, distribute and process customer and supplier invoices in line with procedures.
* Take ownership of assigned customers by managing jobs, organising data and ensuring all documentation is complete.
* Use internal platforms to process jobs and payments effectively.
* Build strong working relationships with suppliers, call centre colleagues and customers.
* Resolve or escalate queries promptly while supporting wider team activities.
* Act as an ambassador for Halfords CFS Values, contributing to a united and customer‑focused service.
About you
* You have strong transferable skills such as organisation, communication and problem‑solving, and you’re confident using technology / systems.
* You bring great attention to detail and a proactive, solutions‑focused approach to your work.
* You’re an enthusiastic learner with a positive, can‑do mindset - full training and ongoing support will be provided.
* You enjoy working as part of a collaborative team and can multitask effectively in a fast‑paced environment.
* You’re customer‑centric, determined and take pride in delivering high‑quality work every time.
Reward & benefits
* Base salary: National Living Wage
* Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.
* You will have access to a wealth of employee discounts across the Halfords suite of products and services.
* Wellbeing and inclusion are at the heart of our colleague experience. We offer resources and ongoing support to enhance your wellbeing at work and active Colleague Networks supporting inclusion initiatives across Halfords.
This role will be based full time onsite at our Stafford office during your training period; following completion of your training you will have the option to work from home 1 day per week.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.