Job Description
Housing Officer
* Hourly Rate: £17.85 PAYE or £23.20 via Umbrella
* Location: Kirklees
* Job Type: Contract
Join a leading local authority in Kirklees as a Housing Officer, where you will provide a robust housing management service. This role includes income collection, efficient property turnaround, and managing tenancies and leaseholder relations in line with current legislation. This position is ideal for someone with prior housing experience, excellent communication skills, and the ability to immediately take on housing duties.
Day-to-day of the role:
* Work in partnership with partners and other professionals to deliver effective services and positive outcomes for tenants and communities.
* Promote resident engagement and empowerment, and develop partnership working.
* Utilise a problem-solving and flexible approach when working with tenants and customers, aiming for positive outcomes and using mediation skills to handle difficult situations.
* Collaborate with the Housing Manager/Services Manager and other Housing Officers to monitor, analyse, and deliver improvements across all relevant performance indicator areas to increase customer satisfaction.
* Prepare professional and clearly written communications for colleagues, partners, and customers.
Required Skills & Qualifications:
* Proven experience in housing management or a similar role.
* Excellent communication and interpersonal skills.
* Ability to start and effectively manage housing duties immediately.
* Strong problem-solving skills and flexibility in handling various tasks.
* Experience in writing professional communications and reports.
Benefits:
* Competitive hourly rate.
* Opportunity to work within a leading local authority.
* Engage in meaningful work that directly impacts tenants and communities.
To apply for this Housing Officer position, please submit your CV and a cover letter detailing your relevant experience and why you are interested in this role.