Details
Reference number
426294
Salary
£48,720 - £52,130
New entrants to the Civil Service will start their role on the salary band minimum £48,720 for London Roles. A Recruitment Retention Allowance (RRA): Up to £8,300 is available for candidates who demonstrate exceptional skills and experience.
A Civil Service Pension with an employer contribution of 28.97%
GBP
Job grade
Senior Executive Officer
Contract type
Permanent
Business area
HO - Digital Data and Technology
Type of role
Analytical
Digital
Information Technology
Working pattern
Flexible working, Full-time, Compressed hours
Number of jobs available
1
Contents
* Location
* About the job
* Benefits
* Things you need to know
* Apply and further information
Location
Croydon - 2 Ruskin Square
About the job
Job summary
As a Technology Delivery Manager, you will be accountable for the performance of a team and the delivery of technology products and services. You will set up your team for success and represent them to stakeholders and suppliers, building successful relationships across and beyond the organisation. You will find and remove blockers and inefficiencies, using data to continually push for better ways of working, leading to better outcomes.
Joining the Home Office Technology Delivery community, you will share knowledge and experience with colleagues across the department and wider Government, building skills and helping to apply good practice and standards.
You will support the UK's security and prosperity through the products and services that you help to deliver.
Due to business requirements this post is available on a Full Time/Job Share/Flexible Working basis. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office. Applicants can raise any queries to the email address at the bottom of the advert.
We value diversity and inclusion and welcome applications from the widest diversity of backgrounds, cultures, and experiences. We particularly encourage applications from women, people with disabilities and LGBT+ as they are currently under-represented in the Home Office at this grade level. Appointments will be made on merit based on fair and open competition.
We're recruiting Digital, Data and Tech professionals to join the Home Office, working in a wide range of roles. Watch this video to hear from members of the team talking about the projects they work on and their experience of working here.
Job description
The Small Boats Operational Command (SBOC) Technology Delivery Centre is a fast-paced, high-impact team delivering technology solutions to support one of the UK's most prominent operational priorities. Established three years ago, the team plays a vital role in enabling SBOC Operations to respond effectively in a complex and politically sensitive environment.
As a Technology Delivery Manager, you will work within a well-established and experienced multidisciplinary team, contributing to the delivery of a diverse portfolio of products and projects. The work is varied and meaningful, directly supporting operational teams on the front line and helping to improve capability in a space that is frequently in the public eye and subject to ministerial focus.
The team embraces Agile and Scrum methodologies to ensure iterative delivery, adaptability, and continuous improvement. You'll collaborate closely with product owners, delivery leads, and technical specialists to help ensure that solutions are user-centred, robust, and responsive to operational needs.
This is a unique opportunity to apply your delivery expertise in a role that combines technical challenge with public service impact. If you're motivated by meaningful work and thrive in dynamic environments, we encourage you to apply.
Your main day to day responsibilities will be:
* Take responsibility for your team's delivery of technology products and services, facilitating and coaching in using the most appropriate methods to explore needs, solve problems and deliver. Work with the team to continuously monitor and improve processes and performance.
* Contribute to the creation and maintenance of realistic plans and keep delivery on track within quality, cost, and time constraints. Remove blockers to the success of your team, involving stakeholders and engaging with governance as appropriate.
* Develop a motivated, functioning team, empowering collaboration and delivery while giving direction and constructive feedback. Monitor the profile and health of your team, working with them to resolve issues.
* Manage risks, issues, and dependencies appropriately.
* Engage with and influence relevant technical and non-technical stakeholders. Contribute to efforts to develop and enhance stakeholder relationships.
* Act as a routine contact point for suppliers involved in delivery. Monitor supplier performance and help to resolve problems with suppliers.
Person specification
Essential Skills
You'll have a demonstrable passion for delivery with the following skills or strong experience in:
* Understanding different delivery approaches, such as Agile and Waterfall, identifying the most appropriate methodology for the situation, and helping a team to implement and improve processes.
* Facilitating the delivery of technology products and services throughout their lifecycle.
* Creating the best team makeup for the situation, and bringing people together into a motivated team.
* Identifying and managing risks, issues, and dependencies.
* Communicating between technical and non-technical stakeholders, and effectively managing stakeholder expectations.
* Monitoring the performance of suppliers and acting as a point of contact with them.
SFIA capability framework
Skills for the Information Age (SFIA) is the technical framework that sets the standard capability and development of all levels in the Home Office.
This is a link to the capability framework: All skills A - Z English (sfia-). We use set SFIA technical skills to form our interview questions and we will assess.
The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework).
SFIA levels of responsibility – Use the SFIA Levels of responsibility to understand what would be expected for each Technical Skill listed below.
Strategy and Architecture
* Governance, Risk and Compliance
* Risk Management (BURM) – level 3
Change and Transformation
* Change Implementation
* Project Management (PRMG) – level 3
Relationships and Engagement
* Stakeholder Management
* Stakeholder Relationship Management (RLMT) – level 3
* Supplier Management (SUPP) – level 3
* Team Dynamics and Collaboration (HO33) – level 3
People and Skills
* Stakeholder Management
* Organisational Facilitation (OFCL) – level 3
Desirable Skills:
Ideally you will also have the following skills or some experience in:
* A qualification in a recognised delivery methodology (e.g. Scrum, SAFe, Prince 2)
Behaviours
We'll assess you against these behaviours during the selection process:
* Communicating and Influencing
* Making Effective Decisions
* Seeing the Big Picture
Technical skills
We'll assess you against these technical skills during the selection process:
* Stakeholder Relationship Management (RLMT) – level 3
* Organisational Facilitation (OFCL) – level 3
Benefits
Alongside your salary of £48,720, Home Office contributes £14,114 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
You'll also have access to the same benefits available to all civil servants in the Home Office:
* An in-year performance bonus scheme.
* A Civil Service pension with employer contribution rate of 28.97%, depending upon salary.
* 25 days annual leave on appointment, plus 8 days public holidays and 1 day for the King's Birthday, rising further with service.
* Flexible working options to enable you to achieve the work life balance that right for you including.
* Training and development opportunities tailored to your role.
* A culture encouraging inclusion and diversity.
* Season ticket loans and rental deposit loans.
* Cycle to work and payroll giving.
* Employee discounts - including a huge number of retailers, Microsoft Home Use programme and gym membership.
* A variety of staff recognition schemes including thank you vouchers.
* Health and wellbeing initiatives including monthly mindfulness sessions.
* Staff support networks.
* Maternity, adoption or shared parental leave of up to 26 weeks full pay followed by 13 weeks of statutory pay and a further 13 weeks unpaid.
* Maternity and adoption support leave (paternity leave) of 2 weeks full pay.
* Up to five days paid leave for volunteering.
* Study leave and support for studying for a qualification or other accredited development relevant to your role.
You can find more information at Benefits - Home Office Careers
Things you need to know
Selection process details
This vacancy is using Success Profiles, and will assess your Behaviours, Experience and Technical skills.
As part of the application process, you will be required to submit a CV and Personal Statement (up to 1000 words).
Please note your personal statement should include all your relevant experience that relates to our essential skills criteria listed in the advert and role description. Use STAR format in your examples.
Further details around what this will entail are listed on the application form.
Remove information that identifies you (for example your name, age or place of education) so that you will be judged on merit alone and not your personal background, circumstances, race or gender. (Do NOT include e-mail addresses or links to online profiles, resumés, or prior work, either personal or business. Active links or e-mail addresses will result in your application being rejected)
Artificial Intelligence
Artificial Intelligence can be a useful tool to support your application; however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Sift Stage
As part of the application process, you are required to submit both a Personal Statement (up to 1000 words) and a CV.
In the event of a high number of applications received, an initial sift may be held on the Personal Statement.
Please read the essential skills for this position carefully. Please note that both your CV and Personal Statement will be assessed as part of your application. It is important to ensure that both components are completed thoroughly.
Interview Stage
Candidates reaching the required standard will then be invited to attend a final interview. The interview will assess your Technical Skills (SFIA Framework) and Behavioursusing technical and behaviour-based questions.
Sift and Interview dates
The sift will commence from 16th September
Interviews are expected to take place from 7th October Subject to the Panel's operational requirements/priorities).
Interviews will be conducted remotely via MS Teams.
We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates.
Further information
Please read the essential skills for this position carefully. We will only consider those who meet the listed requirement.
If you have previously made an unsuccessful application for a role with the same essential skills and are not able to demonstrate how you have developed these skills since your last application please reconsider applying as your application is unlikely to be successful.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Serviceon your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct.
If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre- stating the job reference number in the subject heading.
For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV. A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder listed in the advert for further advice.
For further information on National Security Vetting please visit the Demystifying Vetting website.
Reserve List
A reserve list of successful candidates will be kept for 12 months. Should another role become available within that period you may be offered this position.
UK residency and security requirements
Please note that this role requires Security Check (SC) clearance, which would normally need 5 years' UK residency in the past 5 years.
However, in exceptional circumstances security clearance applications for candidates who have been present in the UK for at least 3 of last 5 years may be considered. Failure to meet this residency requirement will result in your security clearance application being rejected.
Similar Roles
Job offers to this post are made based on merit. We often have similar roles available at different grades. If a candidate is suitable for a similar role or a lower grade than they have applied for, we may offer the candidate that role without the need to go through a further selection process providing the role has the same competencies and essential skills.
Visa sponsorship
We are unable to sponsor any individuals via Skilled Worker Sponsorship / Tier 2 (General) work visas as we do not hold a UK Visa & Immigration (UKVI) Skilled Worker License.
Recruitment & Retention Allowance
This post is eligible for a DDaT Recruitment Retention Allowance. Successful candidate with exceptional skills and experience may apply for a Recruitment and Retention Allowance. This allowance is subject to an initial review within six months of taking up the post and thereafter an annual review in line with the departmental priorities and could be reduced or withdrawn at any time.
Working at the Home Office
Every day, Home Office civil servants do brilliant work to develop and deliver policies and services that affect the lives of people across the country and beyond. To do this effectively and fairly, the Home Office is committed to representing modern Britain in all its diversity, and creating a welcoming, inclusive workplace where all our people can bring their whole selves to work and perform at their best.
We are flexible, skilled, professional and diverse. We work to recruit and retain disabled staff and area Disability Confident Leader. We are proud to be one of the most ethnically diverse departments in the civil service. We are a Social Mobility Foundation top 75 employer.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant's details held on the IFD will be refused employment.
For further information please see the attached notes for candidates which must be read before making an application.
Existing Civil Servants should note that some of the Home Office terms and conditions of employment have changed. It is the candidate's responsibility to ensure they are aware of the Terms and Conditions they will adopt should they be successful in application and should refer to the notes for candidates for further details.
Transfer Terms: Voluntary.
If you are invited to an interview, you will be required to bring documentation for the purposes of establishing your identity.
You will need to meet the nationality requirements for this role and obtain the necessary security clearance to take it up.
For meaningful security checks to be carried out, individuals need to have lived in the UK for a sufficient period of time. Learn more on our website. Security Checks - Home Office Careers
Please see the attached list of Home Office acceptable ID documents.
Any move to the Home Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at
Reasonable Adjustments
If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs
Complete the "Assistance Required" section in the "Additional Requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you are deaf, a language service professional
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Feedback
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .
See our vetting charter .
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
This job is broadly open to the following groups:
* UK nationals
* nationals of the Republic of Ireland
* nationals of Commonwealth countries who have the right to work in the UK
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
* individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
* Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements
Working for the Civil Service
The Civil Service Code sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .
Apply and further information
This vacancy is part of the Great Place to Work for Veterans initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
* Name : AC Recruitment
* Email :
Recruitment team
* Email :
Further information
If you feel that your application has not been treated in accordance with the recruitment
principles, and wish to make a complaint, then you should contact in the first instance
If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission