Business Operations Manager - Lifesaving Logistics Leader
Mission: Final Mile Excellence in Lifesaving Supply Chains
When Operations Excellence Literally Saves Lives
This isn't your typical operations role. You'll be orchestrating the final mile of supply chains that deliver lifesaving medical devices and critical technical products. When a hospital needs emergency equipment or a manufacturer requires precision components, your operational excellence makes the difference.
The Reality: You're managing logistics operations across multiple UK sites for global medical and technical product manufacturers
The Challenge: Optimise complex supply chains while maintaining zero-compromise service levels
The Impact: Every efficiency you create, every process you perfect, directly supports healthcare and critical industries
What You'll Command (Beyond Traditional Management)
Strategic Operations Architect - Develop and execute operational strategies that align with company objectives while identifying breakthrough efficiencies across logistics, inventory, and transportation.
Performance Catalyst - Lead and mentor operational teams across all UK sites, fostering a culture where collaboration meets performance excellence and accountability drives results.
Budget Commandant - Own the operations budget, monitor costs religiously, and identify cost-saving opportunities that enhance rather than compromise service levels.
Customer Experience Guardian - Ensure logistics services exceed SLA expectations, address service failures head-on, and collaborate with sales and customer service to translate expectations into operational reality.
Data-Driven Decision Maker - Analyse performance trends, prepare executive reports, and use insights to drive continuous improvement across all operational touchpoints.
Compliance Champion - Work with HSEQ managers to ensure every activity meets regulatory standards, safety requirements, and environmental obligations.
Innovation Driver - Evaluate and implement system solutions including warehouse management, transportation systems, and reporting tools that push operational boundaries.
What We're Hunting For
Operational Veteran - 10+ years in business operations with significant operational management experience in logistics or supply chain (preferably with a degree in Business Admin, Logistics, or Supply Chain)
Team Architect - Proven track record managing complex logistics operations and leading multiple cross-functional teams to deliver exceptional results
Leadership Powerhouse - Strong people management, communication, and team-building skills with experience in performance management and coaching
Financial Strategist - Ability to manage budgets, drive cost efficiencies, and make data-driven decisions that impact the bottom line
Tech-Savvy Operator - Experience with logistics software, supply chain technologies, and advanced Microsoft Office Suite mastery
Problem-Solving Machine - Exceptional analytical skills, strategic thinking abilities, and talent for identifying inefficiencies and driving change
Compliance Expert - Deep understanding of regulatory requirements in logistics and transportation
Communication Master - Strong negotiation and influencing skills with self-awareness and interpersonal excellence
Bonus Points For
🎯 Six Sigma or Lean Management Certification - Process optimization expertise
🛡️ IOSH or NEBOSH Certification - Health & safety management credentials
📊 Project Management (Prince 2/Agile) - Structured delivery methodologies
The Unfiltered Truth
High-Stakes Environment - You're managing operations for global medical manufacturers. Delays aren't just inconvenient - they can impact patient care and critical operations.
Multi-Site Complexity - You'll oversee operations across multiple UK locations, requiring travel and the ability to maintain consistency across diverse teams and facilities.
Performance Pressure - This is a results-driven environment where operational excellence isn't optional - it's essential for maintaining trusted partnerships with leading global manufacturers.
Continuous Evolution - Industry trends, technologies, and best practices are constantly changing. You need to stay ahead of the curve while managing day-to-day excellence.
What's in Your Arsenal
🚗 Company Car/Travel Support - For multi-site management and client visits
💼 Strategic Leadership Role - Direct reporting to Country Manager with real influence on company direction
📈 Career Acceleration - Opportunity to shape operations for a market-leading high-tech logistics company
🛡️ Comprehensive Benefits - Competitive package reflecting the seniority and importance of the role
🎯 Immediate Impact - Join an established leader where your expertise will drive immediate operational improvements
Ready to Lead Operations That Matter?
This isn't about moving boxes - it's about orchestrating complex supply chains that keep critical industries running and healthcare systems supplied. You'll be the operational backbone of a company that's trusted by global manufacturers to deliver when it matters most.
Think you have the operational excellence and leadership gravitas to drive lifesaving logistics?