Job Description
Join a fast‑paced, detail‑driven team creating exceptional tailor‑made safaris across Africa and the Indian Ocean. As Operations Executive, you’ll be the engine behind flawless trip delivery — turning expert sales advice into seamless, unforgettable client experiences.
What you’ll do
* Build accurate quotes and itineraries at speed
* Finalise every element of a client’s trip — flights, bookings, upgrades, special touches
* Keep diaries moving and follow up on leads with Travel Experts
* Maintain the client portal and internal systems from deposit to departure
* Liaise with suppliers and ground teams to confirm arrangements and resolve issues
* Issue tickets, process payments, and complete quality checks
* Coordinate post‑travel feedback and support continuous service improvements
* Help with events, stock, and occasional out‑of‑hours support
What you bring
* Sharp organisation, accuracy, and calm under pressure
* Strong communication and a proactive mindset
* Discretion with sensitive information
* Experience in travel operations or complex admin (a bonus)
Be part of an employee‑owned company where every voice matters — and help deliver journeys that genuinely exceed expectations.