Salary: £24,796 to £25,989 per annum pro rata
Grade: CD
Contract: Fixed Term
Hours: Part Time 18.5 hours
Location: Ripon, North Yorkshire
About the Role:
An exciting opportunity has arisen for the appointment of a part-time Business Support Administrator (to join the Business Support Team supporting the Children & Young People’s Service (CYPS).
The role will be based predominantly at the Children and Families hub in Ripon; however, cover may occasionally be required at the hubs based in Knaresborough and Harrogate.
The post is offered on a part-time, fixed-term contract until the end of 2026.
Working hours will normally be: 12:30 – 17:00 Wednesday, 08:30 – 17:00 Thursday and 08:30 – 16:30 Friday, but may be subject to variation as required.
This is a challenging yet varied and rewarding position. The core focus is providing administrative support to operation and frontline services which includes:
* Managing reception, receiving visitors, managing room bookings etc.
* Monitoring the team email box and forwarding/responding to emails as appropriate
* Uploading documents and supporting with case recording, adding case notes to our LCS database.
* Typing up meeting minutes and case notes.
* Sending out referral acknowledgement and closure letters.
* Ordering goods and services,
* Taking telephone calls.
About the Candidate:
You will be subject to personal and sensitive information, therefore confidentiality when dealing with written and spoken communication is essential. Applicants must have good communication skills, word processing and other IT skills, strong organisational skills and have the ability to work both independently and as part of a team.
What can we offer you?
In return, we can offer you a comprehensive benefits package including flexible working, a local government pension scheme, generous annual leave package, learning and development opportunities and employee discount benefits/salary sacrifice schemes.
You will benefit from a supportive management structure and ongoing training and personal development. As part of a larger Business Support Service, the role provides the opportunity for personal career progression and a dynamic and forward-thinking service.
Contact Details:
For an informal conversation, we would welcome you to call Deb Ferebee (Business Support Team Leader) on 01609 533851 or email deborah.ferebee@northyorks.gov.uk
Key Documents:
Key Dates:
Closing Date: Sunday 8th March 2026
Interview Date: Week Commencing 16th March 2026 at Children & Families Hub, Manor Road, Knaresborough
***DBS*** Enhanced Level DBS Disclosure is required for appointment to this post. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk. We are committed to the inclusion, safeguarding, and promoting the welfare of adults at risk.
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Councils’ purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other’s contributions; we therefore welcome applications from individuals of all backgrounds.