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Biomedical Scientist Team Manager, Haematology (SPS)
The closing date is 10 October 2025
Southwest Pathology Services (SPS) in Somerset has an exciting opportunity for a band 7 Team Manager who wants to lead the Haematology section in the hospital essential service laboratories (ESLs).We are seeking for an individual who is dedicated to providing a high-quality patient centric service and is enthusiastic about mentoring and sharing their knowledge. Band 7 Team Manager will be entitled to a discretionary team performance bonus payment worth up to 5% of salary per annum.
In this role, you will be responsible for leading and supervising the BMS team across Yeovil District Hospital and Musgrove Park Hospital ESLs as part of the highly effective Blood Sciences management team. You will be responsible for ensuring delivery of the 24/7 service and maintaining UKAS accreditation for the Haematology and Coagulation section and be responsible for line management, supervision and training of the excellent Biomedical Scientist team at SPS.
SYNLAB UK & Ireland have established experience of working in partnership with the NHS to deliver and improve pathology services through its existing pathology joint ventures.SPS will commit to support you in developing your skills and knowledge in line with your professional growth and our business interests. Most importantly, through our shared values, you will help to make a positive difference to the lives, health and wellbeing of those within our community that we serve.
Main duties of the job
* To manage, supervise and give professional leadership to a team of Biomedical Scientists and support staff at the ESLs
* To work with all the Team Manager and Advanced Practitioner colleagues to provide professional leadership across Blood Sciences
* To ensure a high quality of analysis to provide patients with the highest level of diagnosis and treatment within agreed quality standards of service delivery and turnaround times
* To provide an expert level of theoretical & practical knowledge and training in the key specialism of Haematology/Coagulation
* To have full knowledge and ensure full compliance of all regulatory requirements and ISO 15189 standards as they apply to Haematology/Coagulation.
* Line management responsibility for a named group of Biomedical Scientists and Associate Practitioners.
* Attendance at monthly meetings with the Haematology Consultants and Advanced Practitioner
Please get in touch or come and visit the laboratory if you would like to learn more.
About us
SYNLAB UK & Ireland work closely with clinicians, hospitals,occupational health providers and clinical researchers to provide a completepathology offering.
We operate in increasingly diverse environments which is reflectedin our workforce, clients, customers, suppliers, communities and partners. Webelieve an inclusive workplace culture is the best way to source, attract andretain diverse and talented people, and create a sustainable, high-performingworkforce.
We believe our staff are vital to the principle of making apositive difference to healthcare, therefore, we promote a culture ofcontinuous personal development where scientists and staff have the support andresources to acquire new skills and build their careers through learning anddevelopment opportunities, coaching and clear career pathways.
We promote an open and collaborative culture where leaders act asrole models and facilitate a two-way communication, engage with staff andstakeholders transparently and actively encourage feedback and suggestions.
We reserve the right to close any adverts once wehave received a sufficient number of applications. If you decide to apply forthis post but do not hear back from us within two weeks of your application,please assume that you have not been short-listed on this occasion.
SYNLAB UK & Ireland is a committed equal opportunitiesemployer and does not unlawfully discriminate on the basis of any status orcondition protected by applicable UK employment law.
Job responsibilities
Planning and Organising
Manage and deploy staff in a pro-active andefficient manner to ensure priorities are met and skills are used to themaximum effect to produce a timely and quality service.
Work as the Floor Manager on a rotational basis.
Lead and participate in the recruitment ofBiomedical Scientists, junior staff, and support staff.
Manage the onboarding of new staff.
Prioritise and organise the workload of the Team.
Formulate reports for the Operational ManagementTeam and other key stakeholders.
Assist with business processes to include ServiceLevel Agreements, Performance Management Reports and Business CaseDevelopment.
Management of consumables.
Analysisand Judgement
Oversee your direct Team (and the widerdepartment) on a day to day basis and deal with complex equipment andtechnical failures as they arise.
Participate, support, and supervise staff in thedepartment as appropriate in the processing of specimens according to agreedprotocols, prioritising work according to urgency and workload volumes.
Participate in the preparation, investigation,research, drafting and review of SOPs, verifications, non-conformances,COSHH and risk assessments as directed by departmental and pan-pathology QMSrequirements.
Interpret and validate analytical results,referring abnormalities and critical results to the appropriate clinicianaccording to SOPs and judgement.
Critically evaluate working practises and tosuggest and make changes to procedures and policies where necessary.
Participate in project teams in the evaluation ofnew techniques and equipment.
Use laboratory information systems as appropriateto the post including responsibility for managing/maintaining/developingInformatics systems/interfacing/connectivity to laboratory systems
Maintain the standards of conduct required by theHealth and Care Professions Council as a registered Biomedical Scientist.
Communication
Maintain constructive and effective workingrelationships with a broad range of internal and external stakeholders acrossall levels.
Monitor working practices within the departmentand feedback and review any proposed changes with Human Resources andOperational Managers as appropriate.
Provide feedback to staff as required.
Receive and provide complex information to workwith colleagues and external contacts.
Be responsible for the transmission of laboratorytest results, in paper, electronic, verbal forms including the provision oftelephoned urgent and emergency results and associated expert specialistadvice to clinicians relating to appropriateness of tests, timescales andscientific guidance as required.
Participate in departmental and managementmeetings covering all aspects of scientific, technical, and trainingrequirements for the Department.
Lead daily meetings as required, liaise effectively,and communicate departmental policies to staff members to ensure continuityand co-ordination in service delivery
Responsible for notifying Operational Managers ofany operational errors or system failures relating to effective servicedelivery.
Ensure incidents, errors and complaints arerecorded through Q-pulse.
Researchand Development
Contribute to service development throughparticipation in research, verification, and change control procedures.
Assist in clinical trials within areas ofresponsibility as requested.
Be adaptable to change and when appropriate,oversee the implementation and validation of new technologies and undertakescientific projects, research, and evaluations where necessary.
Policyand Service Development
Be a member of the Department Staff ManagementTeam, contributing to the development and implementation of strategies forservice delivery.
Provide an expert level of theoretical andpractical knowledge to the Laboratory in specialist area.
Support the Business planning and performanceactivity of the department, supporting service improvement in a period ofcomplex, sensitive and occasionally contentious change.
Manage key projects to completion, ensuringexpected deliverables support the ongoing development of the department.
Engage with all stakeholders to determine theservice improvement processes, overcoming barriers to understanding andgaining mutual agreement.
Determine and develop performance indicators andanalysing data to facilitate decision making.
Manage, identify, and assess the main prioritiesand risks associated with service improvement, including managing conflictingpriorities and risks associated with service improvement, including managingconflicting priorities between stakeholders with different expectations.
Ensure that all laboratory documentation,particularly relating to policies, SOPs and records of work are complete andup to date.
Evaluate laboratory methods/equipment within theDepartment and oversee the implementation of new techniques
Monitor procedures and records according toLaboratory operating procedures.
Quality
Be actively engaged in the completion of error logreports, including any investigative procedures where directed by the contextof the non-conformity.
Maintain appropriate internal and external qualityassurance, taking appropriate action in the event of non-conformance issues.
Be actively engaged in the Department audit plan.
Be actively involved with the review of error logsin association with the Quality team and the formulation of any Correctiveand Preventive Action (CAPA) that may arise including any necessitated RootCause Analysis that is identified.
Participate in the implementation of any CAPAconclusions and provide a conduit for monitoring of activities and qualityobjectives.
Support the monitoring processes in measurement ofthe effectiveness and quality of the service by the employment of audittools, such as Key Performance Indicators, benchmark analysis, turnaroundtime analysis, quality objectives and quality indicators as outlined in thedepartmental Annual Management Review.
Support and understand the role of Quality Controland Quality Assurance and ensure compliance.
Ensure compliance with all policies as required byregulatory directives, accreditation bodies and local management.
Other:
Be an ambassador for Diversity andInclusion.
Communicate and role model thevalues and behaviours of SYNLAB.
Communicate efficiently,courteously and with clarity at all times, whether face to face, telephone orelectronic methods referring enquiries to senior staff where appropriate.
Undertake any other reasonableduty, when requested to do so by an appropriate manager.
Demonstrate on going competencyagainst training plans and participate positively in CPD (continuousprofessional development) activities.
Complete all statutory, mandatory,and essential training within timeframes specified.
Maintain HCPC registration as aBiomedical Scientist.
Safety:
Observe safety regulations andattend mandatory fire, manual handling and other courses as required.
Report all incidents and adverse eventsto managers and assist in the investigations of any incidents.
Participate in risk assessmentmonitoring.
Ensure that the equipment withinarea of work is maintained and operated as per SOPs.
Person Specification
Qualifications
* Planning and Organising
* Manage and deploy staff in a pro-active and efficient manner to ensure priorities are met and skills are used to the maximum effect to produce a timely and quality service.
* Work as the Floor Manager on a rotational basis.
* Lead and participate in the recruitment of Biomedical Scientists, junior staff, and support staff.
* Manage the onboarding of new staff.
* Prioritise and organise the workload of the Team.
* Formulate reports for the Operational Management Team and other key stakeholders.
* Assist with business processes to include Service Level Agreements, Performance Management Reports and Business Case Development.
* Management of consumables.
* Analysis and Judgement
* Oversee your direct Team (and the wider department) on a day to day basis and deal with complex equipment and technical failures as they arise.
* Participate, support, and supervise staff in the department as appropriate in the processing of specimens according to agreed protocols, prioritising work according to urgency and workload volumes.
* Participate in the preparation, investigation, research, drafting and review of SOPs, verifications, non-conformances, COSHH and risk assessments as directed by departmental and pan-pathology QMS requirements.
* Interpret and validate analytical results, referring abnormalities and critical results to the appropriate clinician according to SOPs and judgement.
* Critically evaluate working practises and to suggest and make changes to procedures and policies where necessary.
* Participate in project teams in the evaluation of new techniques and equipment.
* Use laboratory information systems as appropriate to the post including responsibility for managing/maintaining/developing Informatics systems/interfacing/connectivity to laboratory systems
* Maintain the standards of conduct required by the Health and Care Professions Council as a registered Biomedical Scientist.
* Communication
* Maintain constructive and effective working relationships with a broad range of internal and external stakeholders across all levels.
* Monitor working practices within the department and feedback and review any proposed changes with Human Resources and Operational Managers as appropriate.
* Provide feedback to staff as required.
* Receive and provide complex information to work with colleagues and external contacts.
* Be responsible for the transmission of laboratory test results, in paper, electronic, verbal forms including the provision of telephoned urgent and emergency results and associated expert specialist advice to clinicians relating to appropriateness of tests, timescales and scientific guidance as required.
* Participate in departmental and management meetings covering all aspects of scientific, technical, and training requirements for the Department.
* Lead daily meetings as required, liaise effectively, and communicate departmental policies to staff members to ensure continuity and co-ordination in service delivery
* Responsible for notifying Operational Managers of any operational errors or system failures relating to effective service delivery.
* Ensure incidents, errors and complaints are recorded through Q-pulse.
* Research and Development
* Contribute to service development through participation in research, verification, and change control procedures.
* Assist in clinical trials within areas of responsibility as requested.
* Be adaptable to change and when appropriate, oversee the implementation and validation of new technologies and undertake scientific projects, research, and evaluations where necessary.
* Policy and Service Development
* Be a member of the Department Staff Management Team, contributing to the development and implementation of strategies for service delivery.
* Provide an expert level of theoretical and practical knowledge to the Laboratory in specialist area.
* Support the Business planning and performance activity of the department, supporting service improvement in a period of complex, sensitive and occasionally contentious change.
* Manage key projects to completion, ensuring expected deliverables support the ongoing development of the department.
* Engage with all stakeholders to determine the service improvement processes, overcoming barriers to understanding and gaining mutual agreement.
* Determine and develop performance indicators and analysing data to facilitate decision making.
* Manage, identify, and assess the main priorities and risks associated with service improvement, including managing conflicting priorities and risks associated with service improvement, including managing conflicting priorities between stakeholders with different expectations.
* Ensure that all laboratory documentation, particularly relating to policies, SOPs and records of work are complete and up to date.
* Evaluate laboratory methods/equipment within the Department and oversee the implementation of new techniques
* Monitor procedures and records according to Laboratory operating procedures.
* Quality
* Be actively engaged in the completion of error log reports, including any investigative procedures where directed by the context of the non-conformity.
* Maintain appropriate internal and external quality assurance, taking appropriate action in the event of non-conformance issues.
* Be actively engaged in the Department audit plan.
* Be actively involved with the review of error logs in association with the Quality team and the formulation of any Corrective and Preventive Action (CAPA) that may arise including any necessitated Root Cause Analysis that is identified.
* Participate in the implementation of any CAPA conclusions and provide a conduit for monitoring of activities and quality objectives.
* Support the monitoring processes in measurement of the effectiveness and quality of the service by the employment of audit tools, such as Key Performance Indicators, benchmark analysis, turnaround time analysis, quality objectives and quality indicators as outlined in the departmental Annual Management Review.
* Support and understand the role of Quality Control and Quality Assurance and ensure compliance.
* Ensure compliance with all policies as required by regulatory directives, accreditation bodies and local management.
* Other:
* Be an ambassador for Diversity and Inclusion.
* Communicate and role model the values and behaviours of SYNLAB.
* Communicate efficiently, courteously and with clarity at all times, whether face to face, telephone or electronic methods referring enquiries to senior staff where appropriate.
* Undertake any other reasonable duty, when requested to do so by an appropriate manager.
* Demonstrate on going competency against training plans and participate positively in CPD (continuous professional development) activities.
* Complete all statutory, mandatory, and essential training within timeframes specified.
* Maintain HCPC registration as a Biomedical Scientist.
* Safety:
* Observe safety regulations and attend mandatory fire, manual handling and other courses as required.
* Report all incidents and adverse events to managers and assist in the investigations of any incidents.
* Participate in risk assessment monitoring.
* Ensure that the equipment within area of work is maintained and operated as per SOPs.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Integrated Pathology Partnerships Limited
£47,810 to £54,710 a yearPerformance bonus payment worth up to 5% of salary per annum
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