Revenues and Benefits Advisor (12 Month FTC) (Ref: POS000759)
Salary: £26,403 - £26,824 per annum | Salary Band: £20,001 to £30,000 | Post Type: Temporary | Hours Per Week: Full time
Job and Application Details
Categories: Admin / Secretarial / Customer Services
Published Date: 06/08/2025 | Closing Date: 25/08/2025
Role Overview
Darlington Borough Council seeks to recruit a full-time Revenues and Benefits Advisor for a 12-month temporary contract or secondment. The successful candidate will provide high-quality advice on Benefits, Council Tax, and Business Rates via telephone, face-to-face at the Town Hall, and correspondence.
Applicants should have approximately 1 year of recent experience working with customers in a busy environment, demonstrating confidence, sensitivity, and the ability to work under pressure. Numeracy skills, effective communication with external agencies, and computer literacy are essential. For detailed role information, please refer to the attached Role Profile and Supporting Documentation.
Contact and Application
For informal inquiries, contact Lorraine Rowell, Deputy Revenues and Benefits Manager, at 01325 406501.
Benefits of Working with Us
* 32 days Annual Leave plus Bank Holidays, with options to purchase additional leave
* Access to the Local Government Pension Scheme and voluntary contributions
* Flexi-time and flexible working arrangements
* Generous Maternity, Paternity, and Adoption Leave
* Staff equality forums, Green Car Leasing, training opportunities
* Wellbeing services, cycle schemes, retail discounts, and more
For a full list of benefits, visit our Why Work for Us page and view our Total Reward Booklet and Employee Benefit Video.
Additional Information
For questions about the application process, contact the HR Support team at 01325 403217 or HR@darlington.gov.uk. For website issues, contact smccurry@nereo.gov.uk or use the contact form on Northeast Jobs.
Please ensure all application submissions are factually accurate. Use of AI tools is permitted but must reflect your own experience truthfully. All notifications will come from donotreply@northeastjobs.org.uk.
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