Overview
Start your Communications career with Thames Water. Kick‑start your future as a Communications Assistant Apprentice. You’ll rotate across media, internal comms, marketing, incident comms, local engagement, and public affairs - building broad experience while working toward a Level 4 Public Relations & Communications Assistant qualification.
Responsibilities
* Support planning and delivery of internal and external comms campaigns.
* Draft press releases, newsletters, social posts, and other content.
* Monitor media coverage and compile summaries.
* Contribute to digital updates, website content, and creative ideas.
* Organise comms data and assist with stakeholder activities.
* Take part in team meetings and ongoing training as you develop your skills.
Location & Working Hours
Location: Clearwater Court Reading RG1 8DB – Hybrid. Hours: 36 hours a week across four working days plus one off‑the‑job training day. Start date: Sept 2026.
Training & Qualification
You’ll study with Oxford Professional Education, one of the UK’s leading communications training providers. Your training includes 2 live online workshops per month, supported by a one‑to‑one monthly trainer meeting with our subject experts.
Qualification: Public relations and communications assistant Level 4 Standard – this aligns with Public Relations and Communications Association (PRCA) criteria for Individual Membership. Duration: Permanent contract with a 14–16‑month structured programme.
Requirements
* Has 5 GCSE Maths and English (grade 9‑4 / A‑C).
* 48 UCAS Points from a related subject area.
* Interest in public relations, communications, or media.
* Can manage time well and stay organised.
* Is passionate about learning and aligned with Thames Water’s goals for the future.
Benefits & Pay
* Excellent salary: £22,500 annum.
* Annual Leave: 24 days holiday per year increasing to 28 with length of service (plus bank holidays).
* Performance‑related pay plan directly linked to company performance measures and targets.
* Generous Pension Scheme through AON.
* Access to a wide range of benefits to support health and wellbeing and finances, including annual health MOTs, access to physiotherapy and counselling, Cycle to Work schemes, shopping vouchers, and life assurance.
About Thames Water
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people committed to making a difference and getting us to where we want to be in the years and decades to come.
Why Join Us
Thames Water is a unique, rewarding, and diverse place to work. Every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll support you every step of the way.
Equal Opportunity
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know – we’re here to help and support.
Additional Information
When a crisis happens, we all rally around to support our customers. As part of Team Thames you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for this rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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