Overview
Salary: £26,000 – £28,000
Location: Milton Keynes – Office-based, 5 days per week
About The Role
We are working with a well-established telecoms company in Milton Keynes seeking a Telecoms Support Engineer to join their team. You’ll be the first point of contact for incoming calls and queries, helping customers with internet and network-related issues.
This role is perfect for someone with existing IT/networking experience, but we’re also open to graduates eager to start a career in IT/Telecoms.
Responsibilities
* Respond to customer queries via phone and email, diagnosing and resolving technical issues.
* Provide support for networking, internet connectivity, and VoIP systems.
* Configure and troubleshoot routers, switches, firewalls, and VPNs.
* Escalate complex issues to senior engineers when required.
Essential Skills
* Excellent verbal and written communication skills.
* Solid understanding of networking concepts (LAN/WAN, VPNs).
* Knowledge of SIP protocols.
* Experience with routers, switches, and firewalls.
What’s on Offer
* Salary up to £28,000, depending on experience.
* 25 days annual leave.
* Company pension scheme.
* Eye care scheme.
How to Apply
If you’re interested in joining a friendly and supportive telecoms team, apply today – we’ll be in touch shortly
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