Clinical Support Worker – Superchem Industries
Job Summary
We have a vacancy for a clinical assistant whose role will be to support the Diabetic and High Risk Foot Service team based at Oakwood Centre, Kettering. The Diabetic and High Risk Foot service in Northamptonshire has a wide range of clinical specialist teams covering diabetes and tissue viability. We would like to recruit a keen, enthusiastic member of staff with experience of clinical support. You must enjoy working with others and supporting clinicians treating a high risk diabetic foot caseload and assisting with minor surgery. You will be part of a team that supports the delivery of Podiatry and plays an important role in the smooth running of clinics. The role encompasses delivering delegated patient care under the guidance of a podiatrist and assisting with nail surgery. Ideally you will have a good general education and knowledge and experience of using Microsoft Office suite including Excel. Administrative experience and System 1 clinical record experience would be advantageous. The post holder will need to be able to travel between sites and attend staff meetings. Clinical supervision and training will be offered. You will be able to act as the first point of contact for the general public and may provide holiday/sick leave cover for the receptionist as needed.
Please note that sponsorship is not available for this part-time position as it does not meet the UKVI eligibility criteria for a Skilled Worker visa.
Main duties of the job
* Be a team player with good communication and organisational skills who is interested in developing themselves and the service further.
* To assist in diabetic wound care clinics as directed by the podiatrist, e.g. call patients into clinic and prepare the patient for treatment, removing hosiery, taking down dressings.
* When treatment is complete, apply dressing as delegated by the podiatrist.
* Under the direction of the podiatrist make entries in the clinical record.
* To assist the podiatrist in minor surgery procedures by making the room ready for use, recording drug information and providing sterile dressings as required.
* The clinical assistant will be responsible for the management of clinical equipment and infection control processes.
* To greet patients on arrival, check appointment times, and direct patients to appropriate waiting areas.
* To support patient transport issues i.e. delayed pick ups and facilitate / expedite as needed.
* Be the first point of contact for telephone enquiries on behalf of the community podiatry team, using judgement to establish priority and directing messages as appropriate.
* To chase non-attenders of the highest risk and facilitate further appointments at an appropriate interval.
* To carry out general administration duties such as photocopying and electronic communications to ensure smooth running of clinics and throughput of patients.
About Us
This is a very busy clinic accessed by a wide variety of people from all age groups. You will need a range of skills including good interpersonal skills, the ability to produce clear and accurate documentation, good verbal and written communications and good organisational skills, as well as a calm, helpful attitude and a flexible approach to workload. NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in hospital settings and in the community. We focus on delivering care that is easy to access and can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
Details
* Date posted: 10 October 2025
* Pay scheme: Agenda for Change
* Band: Band 3
* Salary: £24,937 to £26,598 a year pa pro rata
* Contract: Permanent
* Working pattern: Part-time
* Reference number: 270-TG429-ACS
* Job locations: Oakwood Centre, St Mary’s Hospital, Kettering, NN15 7PW
Job Description
Job responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You section of the document.
Person Specification
Essential
* Ability to work as part of a team
* Ability to work flexibly and be responsive to change
* Ability to work in challenging and distracting environments
* Open and clear communication style both written and verbal
* Good standard of general education
* Ability to adapt communication style to a range of client and professional groups
* Basic IT skills
Desirable
* Ability to communicate with colleagues across organisational boundaries
* NHS experience is a clinical patient facing role
* Vocational qualification in health or social care
Skills and Abilities
* Good organisational skills
* Ability to produce clear and accurate documentation
* Resilient and able to work in challenging environments
* Ability to work independently
* Proactive attitude (Desirable)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Employer details
Employer: Northamptonshire Healthcare Foundation Trust
Address: Oakwood Centre, St Mary’s Hospital, Kettering, NN15 7PW
Employer’s website: https://www.nhft.nhs.uk/
Note This posting includes content that references other locations and roles for context. This description is focused on the Clinical Support Worker role described above.
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