Vintage Cash Cow, based in Morley, is seeking a Customer Service Team Leader for its Customer Experience department. This role focuses on leading a new Multichannel Customer Team to deliver top-notch service across various channels such as phone, email, and chat.
Ideal candidates will have over 2 years of experience in customer service leadership. Responsibilities include coaching and developing your team, ensuring KPIs are met, and driving continuous improvement. A strong ability to manage through change is essential.
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