We are seeking an experienced and proactive Property Manager to join Lime Property, one of the brands within the Dwelly Group. You will manage a portfolio of at least 200 rental properties, ensuring exceptional service to both landlords and tenants, and full compliance with UK property legislation.
Key Responsibilities
* Manage a portfolio of 200+ rental properties from move-in to check-out, including coordinating works between tenancies.
* Act as the main point of contact for tenants and landlords, handling queries, maintenance requests, and complaints promptly and professionally.
* Maintain accurate records on the Dwelly platform, ensuring all interactions, inspections, and compliance tasks are logged and up to date.
* Coordinate key management and ensure secure handovers between tenants, landlords, contractors, and the Agency Property Specialist.
* Oversee void periods by arranging cleaning, repairs, and liaising with utility providers and local councils.
* Ensure compliance with all relevant UK property legislation, including safety certificates and periodic inspections.
* Manage the end-to-end property management process, covering maintenance, inspections, compliance, and landlord reporting.
About You
* Proven experience in residential property management or a similar customer-facing operational role.
* Understanding of UK property legislation and compliance requirements.
* Excellent organisational and communication skills, with the ability to manage a high-volume portfolio.
* Confident working across multiple platforms and handling high levels of detail.
* Proactive, solutions-focused mindset with the ability to build strong relationships with landlords and tenants.
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