Overview
Working as the Regional Operations Clinical Partner, you will provide clinical and operational support and expertise to all Signatures care homes.
As the Regional Operations Clinical Partner you will work in partnership with the Regional Director to support a team of care home managers in the delivery of high-quality care standards and positive clinical and operational outcomes. Reporting in to the Regional Director, the Regional Operations Clinical Partner will assist in delivering the care and operational strategy to ensure we exceed high resident satisfaction, manage clinical risk effectively and achieve all key performance indicators.
Responsibilities
* General - To support GMs and Regional Director in the development and delivery of business improvement plans to drive continuous improvement throughout the homes. To coach, mentor and support home teams as identified and agreed by the Regional Director.
* Quality - To support GMs and the Operations Team with the implementation or RADAR action plans. Monitor and ensure the accurate production of quality indicators and metrics at home level. Support GMs with the implementation of the quality framework, analysis of trends and effective management of clinical level.
* People Management - Induct as required senior team members of the homes, ensuring that they are trained, coached and supported to deliver as per Signatures policies, practices and procedures. Carry out complex investigations, disciplinary and grievance appeals as required.
* System and Project Management - Support the implementation of efficient and effective care systems and practices introduced by the company.
A full driving licence is essential as it is a requirement to travel across our home portfolio as part of this role.
Qualifications and Skills
* Registered Nurse with a valid NMC PIN (essential).
* General Management experience including experience of working across more than one care setting ie residential, nursing and dementia
* Knowledge of care services businesses and the UK Health and Social Care market
* Coaching and mentoring
* Strong communication and interpersonal skills.
* Ability to work collaboratively with a multidisciplinary team.
* Commitment to ongoing professional development.
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