An established industry player is seeking a Fleet Manager to lead their team at Manchester Airport. This dynamic role involves overseeing fleet operations, ensuring optimal utilization of vehicles, and delivering exceptional customer service. You will manage a dedicated team, develop staff performance, and maintain high operational standards. Join a growing company that values a supportive culture and offers exciting opportunities for professional development. If you thrive in a fast-paced environment and are passionate about fleet management, this is the perfect chance to make a significant impact.
Company Car
Benefits Package
Qualifications
* Experience in fleet management and team coordination is essential.
* Strong customer service and communication skills required.
Responsibilities
* Oversee daily fleet movements and staff performance.
* Ensure staff training and adherence to operating procedures.
* Monitor vehicle maintenance and customer service issues.
Skills
Fleet Management
Customer Service
Operational Procedures
Education
Job Title – Fleet Manager
Department/Sector – Car Rental
Job Location – Manchester Airport
Salary – £23k – £25k plus car and benefits
Our client has a brand new unique opportunity as a Fleet Manager. With exciting times ahead, they are looking to strengthen their Manchester Airport branch.
This is an exciting opportunity to join a company experiencing growth that offers a great culture.
In the role, you will provide overall management of the fleet team, which includes a Fleet Co-ordinator and a team of drivers, to ensure efficient coordination of fleet movements within the defined delivery area to maximize utilization and profitability.
Manchester Airport is a busy location and has responsibility for offering corporate, leisure, and prestige customers a 7-day operation, including offering a call-out (out of hours) service.
Responsibilities:
* Oversee the management and coordination of all daily fleet movements to ensure effective use of staff and vehicles.
* Monitor and develop the fleet staff in relation to their performance in order to achieve station targets and deliver the highest standard of customer service.
* Ensure that staff are fully trained, understand, and adhere to the Company’s Operating Procedures and any Service Level Agreements where appropriate.
* Monitor damage reporting, maintenance, and service levels in order to minimize costs and maximize utilization.
* Effectively monitor and organize timely removal of vehicles ready for sale.
* Inform customers of any service issues that would have an impact on them and effectively deal, within agreed parameters, with any customer service issue in relation to the fleet.
* Communicate with the Branch Manager, Regional Fleet Manager, and Fleet Distribution to ensure both fleet mix and volumes are appropriate to current business profiles.
* Develop a relationship with relevant departments and other branches, including the implant team, to ensure a supportive and professional working environment is in place.
* Monitor the preparation of vehicles to ensure they are valeted to a high standard.
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