Customer Service | Inbound Calls | Temporary Role | Office-Based I am working with a client who is looking for a Customer Experience Representative to join them in an ongoing temporary role based in Normanton. This is a fully office-based role where your communication skills, attention to detail, and ability to build strong customer relationships will shine. What you'll be doing: Handling inbound calls and emails with professionalism and care Proactively upselling and identifying new opportunities Building strong relationships with your customer portfolio Promoting campaigns and supporting category growth Hitting daily, weekly, and monthly KPIs and sales targets Keeping customer data accurate and up to date Contributing to a positive, collaborative team culture What we're looking for: 2 years’ experience in a similar customer-focused role A confident communicator with strong negotiation skills Proficient in Microsoft Office (Outlook, Word, Excel) Organised, adaptable, and target-driven A team player who thrives in a busy environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4704749