Head of Information and Performance, NWJCC
The closing date is 13 November 2025
Join Our Team at NHS Wales Joint Commissioning Committee
Position: Head of Information and Performance, NWJCC
Following the establishment of the NHS Wales Joint Commissioning Committee (NWJCC) on 1st April 2024 and a recent organisational restructure, we are seeking a Head of Information and Performance, Joint Commissioning Committee (JCC) to support our journey as a newly formed organisation.
The NWJCC is a joint committee of the seven health boards in Wales, with a Chair and Lay Members. We support collaborative commissioning across Wales, with around 120 staff based in Mold and Nantgarw/Treforest.
Our mission to be The Centre of Excellence for Collaborative Commissioning, improving health and care outcomes across Wales. We commission around 220 services, from NHS 111 and ambulance services to specialised rare disease services, and mental health, operating a £1.14bn budget.
In this role, you will join a supportive, inclusive team, working with NHS Wales, Welsh Government, and UK provider organisations. We are seeking individuals who reflect our values of respect, trust, collaboration, and excellence--those who put patients and quality at the centre of everything they do.
If you're passionate about improving lives and want to be part of a forward-thinking, ambitious team, we'd love to hear from you.
Main duties of the job
The Head of Information and Performance will be responsible for the strategic and operational management of all issues relating to Information and Performance Management.
The post holder will manage a team of specialist information staff and is responsible for the development and delivery of the organisation's Information Strategy and Performance Framework, ensuring alignment with the strategic intent of the organisation and integration with all work programmes.
In particular the post holder will be accountable for the delivery of national and local performance targets including the development of action plans to rectify areas of non-compliance ensuring that the organisation's strategic objectives are delivered.
The post holder will be responsible for negotiating and managing the delivery of complex Service Level Agreements (SLAs), proactively identifying variations to ensure opportunities are explored and well understood by the whole organisation and Joint Commissioning Committee in a way which maximises value and organisational objectives. In that, the post holder and will lead on relative efficiency and benchmarking exercises to ensure value for money.
About us
Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.
Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.
CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.
Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals.
Values
* We listen, learn, and improve
* We treat everyone with respect
* We work together as one team
CTM employees enjoy benefits including a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.
Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Experience
* Proven experience at a senior level within Information and Performance Management.
* Proven experience at a senior level in contract / SLA negotiation and management.
* Experience of leading complex projects.
* Experience of the NHS Information and Performance regime including the use of performance indicators and benchmarking techniques to drive up performance.
* Substantial experience of people management and development in a senior position.
* Experience in implementing long term strategic plans.
Qualifications
* Master's Degree level or equivalent skills, knowledge and experience in relevant subject.
* In-depth knowledge of planning/commissioning within the NHS.
* Evidence of continued professional development.
* Thorough knowledge of information products.
* Working knowledge of the commissioning system in England and Wales.
* Full understanding of the statutory and mandatory information requirements.
* Working knowledge of demand and capacity modelling.
Other Role requirements
* Ability to attend meetings across Wales and England.
* Flexibility in working hours to accommodate demands of job.
* Self-motivated.
* Ability to work to tight deadlines and manage conflicting priorities.
* Ability to influence, persuade and negotiate with internal and external stakeholders.
* Ability to operate at a senior level within the organisation.
* Highly developed leadership/management skills.
* Results oriented.
Skills and Attributes
* Excellent verbal and written communication skills. Analytical skills - able to
* Analytical skills: able to make judgements about highly complex facts or situations.
* Ability to understand and interpret end user requirements and manage expectations to achieve successful deliverables.
* Well-developed problem solving and decision-making skills.
* Advanced influencing and negotiation skills.
* Ability to work to tight deadlines and manage conflicting priorities.
* Ability to work effectively across other service areas.
* Welsh Speaker (Level 1) or willingness to work towards achieving this level.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Address
NWJCC Offices
Unit G1 The Willowford, Treforest Industrial Estate
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