Job Ref: DAL3127
Branch: Clayton Hotel Bristol
Location: Clayton Bristol Hotel, Bristol
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 06/10/2025
Closing date: 08/11/2025
Receptionist
Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge, while also providing exposure to senior team members who can mentor you along the way.
We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group!
Benefits Free employee meals on duty
50% Off F&B in all properties
€/£60 employee rate on rooms for all Dalata-owned hotels
30% off Friends & Family rate
Extra AL day for every year worked (5 days to a maximum of 5 days)
Employee Assistance Programme.
Cycle to Work Scheme/Transport Schemes
Pension access (Ask your HR Manager for local pension information)
Development Opportunities through our Dalata Academy- support your career journey
Staff Appreciation Initiatives, fun team-building activities and regular charity events
Your Job: Greet and welcome guests as they arrive at the hotel.
Register guests and process their payments.
Respond to any inquiries guests may have about in-house facilities and local tourist information.
Ensure the security of room keys.
Update all guest information in the computer system.
Take and confirm reservations for guests
What You'll Need: Excellent customer service skills.
Ability to work independently and take initiative.
Outstanding communication skills.
Capability to remain calm and perform well under pressure.
Experience in 3/ 4-star hotel is desired but not essential
About Us
Dalata Hotel Group - we bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
Welcome to Clayton Hotel Bristol City where our famously personal way makes your time with us a little more special.
Our 4-star hotel is located right in the heart of Bristol City. From fine dining, shopping and culture, you're connected to everything. Located in the old city at the walls of St Johns, a short stroll from Bristol's shopping quarter and Bristol harbourside, it's a place that has everything from food, culture and entertainment. If you want to see even more of the area, we're conveniently located by several bus routes with scooter and bike rental available nearby.
A modern contemporary hotel housed in the Grade ll listed Everards print works. The design of the building celebrates Bristol's connection to art whilst restoring a piece of local history.
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