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Quality Administrator
Location: Enniskillen
Contract: Fixed Term Contract
Role Overview
As Quality Administrator, you will provide skilled technical administrative support to the Technical and Operations teams. You'll ensure a standardised approach to Quality Management System (QMS) activities across the site, helping maintain compliance and drive continuous improvement.
Key Responsibilities
* Maintain the Site Quality Management System (QMS), ensuring updates and amendments are implemented and controlled.
* Ensure simplified retrieval of all quality records, procedures, and audits.
* Analyse and report Quality Performance Metrics/KPIs including lab results, supplier data, and complaints.
* Collate customer-specific data (e.g. KPIs, clearance data, production reports).
* Manage customer complaints: log issues, coordinate investigations, and provide responses via the careline.
* Facilitate customer investigations and support resolution processes.
* Upload monthly Valpack data.
* Conduct stock takes and order laboratory supplies.
Requirements
* Methodical and structured approach to work with the ability to meet tight deadlines. xkybehq
* Food Science qualification or diploma preferred (but not essential).
* Understanding o
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