Job Title
Adoption Specialist
Salary
Not Disclosed
Company Description
Fast-scaling AI infrastructure startup automating technology deployment for the global construction and real estate sectors
Job Description
You will bridge the gap between innovation and implementation by managing the end-to-end adoption of AI-generated deployment workflows. Working directly with global infrastructure giants, you will configure platforms, train enterprise users, and drive measurable behavioral change to ensure advanced technology delivers immediate, tangible value on the world’s largest physical projects.
Location
London, UK
Why this role is remarkable
* Impact the "last mile" of technology deployment for massive global infrastructure firms like Parsons and Ferrovial using world-first autonomous configuration agents.
* Join a high-speed, 15-person team where you report directly to the VP of Customer Success and have immediate influence on product direction.
* Operate at the intersection of AI and heavy industry, solving the manual implementation bottleneck that currently costs the construction sector billions annually.
What You Will Do
* Execute complex deployment plans for major enterprise accounts, managing multiple concurrent workstreams to meet strict success KPIs and usage targets.
* Lead hands‑on training sessions and process mapping workshops to command the room and drive effective software adoption across client organizations.
* Configure and troubleshoot platform setups to align with existing client operational workflows and integrate with industry tools like Autodesk and Procore.
The ideal candidate
* Proven background in Customer Success or client‑facing deployment roles, ideally within a high‑growth B2B SaaS or enterprise technology environment.
* Highly tech‑savvy professional capable of mastering new software platforms rapidly and translating complex technical features into business value for stakeholders.
* Exceptional presenter with the confidence to manage senior enterprise relationships and the organizational skills to handle complex, parallel account deployments.
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