General Assistant (Grade A)
Salary: £24,796 – £27,254 per annum
Location: Blakesley Hall, B33 8TH
Employment type: Permanent
Working hours: 12.5 hrs per week, term time only (Mon‑Fri 10am‑2:30pm). Includes 3 cleaning days in school holidays and 5 teacher training days.
Living Wage: Cityserve pays all roles at or above the Living Wage where pay scales are below it.
Cityserve is a Birmingham City Council catering service delivering fresh and nutritious food for school kitchens across the UK. This role supports busy kitchen operations and delivers excellent customer service.
Responsibilities
* Assist in keeping the kitchen and dining rooms clean and tidy, including sweeping, mopping, and washing up.
* Apply food service and preparation knowledge, demonstrating experience.
* Serve meals and refreshments in line with the schools’ requirements.
* Be aware of and accommodate special dietary needs.
* Work collaboratively with managers and supervisors to ensure first‑class delivery of food in school kitchens.
* Perform any other duties commensurate with the post.
* Take required training, including mandatory IT training through iLearn annually.
Qualifications
* Food Safety Level 2 certificate, current.
* Allergy Awareness Certificate, current.
* Experience in a catering environment.
* Good verbal and written communication skills.
* Good people skills.
* Passion for food and customer service.
* Dedicated team player mindful of safeguarding and professional standards.
* High standards and quality drive.
* A ‘can do’ attitude.
* Display a smart professional appearance representing CityServe positively.
* Reliable and flexible.
* Ability to perform well and remain professional under pressure.
Legal
Birmingham City Council is an accredited Disability Confident Leader employer and is committed to safeguarding and promoting the welfare of our citizens. A Disclosure and Barring Service (DBS) check will be undertaken. Proof of right to work in the UK is required. Sponsorship is not available.
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