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Padel club assistant/barista

Cheltenham
The Padel Club Ltd
Assistant
£24,000 - £36,000 a year
Posted: 21 September
Offer description

The Padel Club

Padel Club Assistant/Barista

About Us:

The Padel Club is a thriving and award-winning company. Leading the way in everything Padel, offering a unique and engaging environment for all ages and skill levels. We provide high-quality instruction, organised events, and equipment rentals, promoting a strong sense of community through shared passion for the sport. In addition to our core padel offerings, we boast a vibrant food and beverage program and a well-stocked retail shop catering to the needs of our players.

The Role:

We are looking for a superstar Padel Club assistant/Barista to join our growing team for the Summer term. This role is perfect for someone with a strong customer service background and a passion for creating a welcoming, fun environment.

Responsibilities – Reception & F&B:

Establish and maintain excellent relationships with our players and potential players and welcome our players in a friendly and professional manner.

Answer phone calls, respond to enquiries, and provide accurate information about the club, Padel, and available services.

Manage court bookings, including matches, and rentals.

Maintain a clean, organized and well stocked retail area.

Assist players with selecting merchandise, answering questions, and completing purchases.

Process returns and exchanges according to company policy.

Stay informed about new products and promotions.

Take orders, prepare simple snacks and cold beverages.

Operate coffee machines and prepare hot drinks to the standard of a Barista.

Ensure a clean and hygienic environment in the food and beverage area.

Replenish supplies and maintain stock levels.

General:

Maintain a positive and professional work attitude, upholding the club's values.

Contribute to a clean and welcoming environment throughout the club facilities.

Perform other duties as assigned by the supervisor/manager.

Ability to work independently and as part of a team.

Health & Safety:

Undertake basic club maintenance.

Undertake all day-to-day cleaning and maintenance of the equipment and courts, to the highest possible standards, bringing attention to any faults or repairs to the relevant team.

Qualifications:

Minimum of 1 year of experience in customer service or a similar role.

Strong communication, interpersonal, and organizational skills.

A passion for Padel (preferred) or a strong interest in sports and fitness.

Basic computer literacy and proficiency in point-of-sale systems.

Positive attitude, with a willingness to learn and grow.

A competitive salary and benefits package.

Be part of a dynamic and fast-growing industry.

Work with a passionate and supportive team.

Make a positive impact by creating a healthy and fun community for padel players.

To Apply:

Please submit your CV and cover letter, outlining your relevant experience and why you are interested in this position. We look forward to hearing from you

Job Types: Full-time, Part-time, Permanent

Pay: £12.21 per hour

Benefits:

* Discounted or free food
* Employee discount
* Free parking
* On-site parking
* Store discount

Education:

* A-Level or equivalent (required)

Work Location: In person

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