As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
What's the Role?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
Who is Hilti?
Hilti is where innovation is improving productivity, safety, and sustainability in the global construction industry, and beyond. We build strong customer relationships to create products and solutions that are Making Construction Better. Our passionate and inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages their potential, owns their personal development, and grows lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is currently ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
What Does the Role Involve?
In your role as an Account Manager, no day will be the same, but your activities will include:
1. Visiting sites and customers in the field, asking open questions to understand their needs, and turning this into a tailored solution.
2. Demonstrating our innovative products and state-of-the-art software to customers on-site.
3. Further developing ‘focus’ customers by building relationships and uncovering new business leads.
4. Managing your sales area operationally, organizationally, and strategically, utilizing the top-in-class CRM system, Salesforce.
What Do We Offer?
At Hilti, we foster a passionate and inclusive global team and a caring, performance-driven culture. You will be part of something special—a place to grow, supported by colleagues, with your results recognized and rewarded.
* Extensive onboarding and training, plus companywide events in Manchester.
* Incentives for top performers, such as trips to New York City, Milan, and Miami.
* Minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays), with options to buy additional days.
* Private healthcare, life insurance, and wellbeing support.
* 6% pension contribution.
* Company vehicle and fuel/charging card.
* Company laptop and mobile phone.
* £2,000 reward for referring a successful candidate.
What You Need Is:
Attributes and skills that make a successful Account Manager include:
* Customer-facing/sales experience in any industry.
* A solution-oriented approach to uncover customer needs and provide suitable solutions.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to engage with all customer levels, from site operators to managing directors.
* Drive and motivation to succeed and overcome challenges.
* Curiosity and a passion for learning and growth.
* Excellent organizational skills to manage time and priorities independently.
* Essential: Full manual UK driving license for site visits, with disclosure of points and expiry dates.
Who Should Apply?
We welcome diverse backgrounds; some of our best account managers joined us with no prior experience in sales or construction. Success at Hilti depends on teamwork and ability, not background.
Please apply for only one role; the team will assign you where your skills fit best.
Click 'Apply Now' to upload your CV and answer brief questions. The process takes approximately 90 seconds.
**SALES ONLY**
If shortlisted, you'll complete a fun online assessment and a short pre-recorded video interview—check your junk mail for these communications!
For application support, contact [emailprotected].
Our recruitment process includes three stages: an initial interview with a Regional Manager, a day-in-the-life 'field ride', and a final interview with a Sales Director. Expenses for travel are covered.
If no current roles match, we will keep you in our talent pool for future opportunities and stay in touch.
Hilti values diversity and is an equal opportunity employer, welcoming contributions from all team members regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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